Platform Administrator

Company Overview:

Hoxton Wealth is a global financial services firm with offices in key locations, including Cyprus, the United States, the United Kingdom, Dubai, South Africa, Australia & Asia. The company leverages a tech and tax-led approach to financial planning, combining innovative technology solutions with deep expertise in tax-efficient strategies to deliver comprehensive wealth management services. With over $4 billion in assets under management (AUM), Hoxton Wealth is committed to helping clients achieve their financial objectives through personalized investment solutions, cross-border financial planning, and long-term strategies for wealth growth and preservation.

Role Summary:

The Platfrom Administrator supports the day-to-day operations of Hoxton Wealth UK Limited's Model B investment platform arrangement, custodied by BNY Pershing.

This role provides operational support during both the platform integration phase and ongoing business-as-usual activities. The individual will assist in processing transactions, maintaining accurate records, and supporting platform workflows covering but not limited to client onboarding, trade order placement inc. portfolio rebalancing, corporate event processing, and asset transfers.

Key Responsibilities:

Support the operational delivery of the Model B platform arrangement with BNY Pershing.

Assist in the execution and maintenance of platform workflows (onboarding, dealing, transfers, rebalancing). .

Assist with portfolio rebalancing activities in line with model portfolios.

Process asset transfers (cash and in-specie), ensuring completeness and accuracy.

Support ISA subscriptions, and ongoing wrapper administration via alongside third parties

Monitor and track transactions to ensure timely completion and resolution of outstanding items.

Perform routine reconciliations (cash, assets, and trades) and escalate discrepancies.

Liaise with internal teams (operations, advisers, dealing) to ensure efficient workflow.

Respond to queries from internal stakeholders, BNY Pershing and third parties as required.

Escalate operational issues, errors, or delays to the Operations Manager or Head of Operations.

Ensure all activities comply with internal policies and FCA regulatory requirements.

Contribute to process improvements and operational efficiency initiatives.

Capture daily management information statistics

Experience and Qualifications:

Previous experience in a financial services or administrative role is desirable.

Experience within a UK wealth management firm, investment platform, or operations environment would be advantageous.

An understanding of investment products and financial services is preferred. Progress towards, or willingness to undertake, relevant professional qualifications (e.g. CISI or CII) is desirable.

Key Skills and Competencies:

Strong attention to detail and commitment to accuracy.

Good organisational and time management skills.

Ability to manage multiple tasks and meet deadlines.

Willingness to learn and develop within a platform/operations environment.

Strong communication and teamwork skills.

Proactive and adaptable approach to work

Strong regulatory awareness