Platform Engineer

At Hometrack, our cloud platform is central to delivering industry-leading solutions. As a Platform Engineer, you will be responsible for the end-to-end lifecycle of our cloud infrastructure and data platforms, encompassing design, operation, infrastructure-as-code, and DevOps pipelines.

You will report to the Head of Operational Engineering and collaborate closely with the wider Engineering team within a cross-functional structure. This role involves working with internal and external clients to deliver projects and business-as-usual (BAU) work with a focus on best practices, high standards, and meeting defined SLAs. You will also be a key driver in defining engineering disciplines, identifying opportunities for continuous improvement, and championing automation efforts across the platform.Key Responsibilities

• Collaboration: Partner with Software and Data Engineers to ensure all platform requirements for security, scalability, availability, monitoring, and support are met.
• Compliance: Help maintain platform monitoring to meet strict performance, capacity, availability, and security controls, specifically aligning with ISO-27001 standards.
• DevOps Enablement: Define and promote DevOps best practices for building, testing, and reliably releasing software components.
• Release Management: Assist in the coordination of releases, covering deployment, configuration, and successful rollout of software components and systems to various environments.
• Infrastructure-as-Code (IaC): Write and maintain robust IaC to facilitate the automated and consistent creation and management of environments, constantly seeking opportunities to simplify and enhance existing solutions.
• Support & Incident Response: Serve as part of the 3rd Line support team for the platform, including leading critical incident response and resolution efforts.
• Availability: Participate in an On-Call Rota and take part in out-of-hours releases as required.

Essential Skills

• Strong experience building and supporting Microsoft Azure cloud-based architecture and infrastructure.
• Solid understanding of basic networking principles, including IPv4.
• Hands-on experience with DevOps, CI/CD, and automation tooling, such as Terraform, Azure DevOps, and GitHub.
• Proven track record in providing reliable support for cloud-based infrastructure.
• Experience in implementing and improving existing cloud solutions, aligning them with the Microsoft Azure Well-Architected Framework (covering security, capacity, performance, availability, and monitoring).
• Ability to support daily BAU services for internal and external clients, including SFTP, Virtual Desktops, BPM software, IAM, and other core services.
• Expertise in troubleshooting high-performance and business-critical solutions for both API and web-based applications.
• Strong communication and stakeholder management skills, with the ability to articulate complex technical topics clearly to non-technical audiences.

Preferred Skills

• Relevant experience managing commercial infrastructure within the financial services sector.
• Previous experience working on a dedicated SRE, Platform, or DevOps team.
• A pragmatic approach to problem-solving, appreciating simplicity over complexity while knowing when to navigate between both.
• Capability to understand and accurately attribute cloud costs to specific teams and services.

Hometrack delivers the market-leading valuation service to lenders and across the property technology and financial technology industries. Our primary commercial focus is on financial services, where we serve the mortgage lender segment, including 9 of the top 10 mortgage providers.

All qualified applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.

• Everyday Flex - greater flexibility over where and when you work
• 25 days annual leave + extra days for years of service
• Day off for volunteering & Digital detox day
• Festive Closure - business closed for period between Christmas and New Year
• Cycle to work and electric car schemes
• Free Calm App membership
• Enhanced Parental leave
• Fertility Treatment Financial Support
• Group Income Protection and private medical insurance
• Gym on-site in London – or membership in regional offices
• 7.5% pension contribution by the company
• Discretionary annual bonus up to 10% of base salary
• Talent referral bonus up to £5K