Plumber

Here at Potters Resorts, we have been awarded 5 Stars for the last 24 consecutive years – a fabulous achievement… and a large part of that success is down to our amazing team members. 

We have some fantastic opportunities available right now for team players with brilliant interpersonal skills, bundles of energy, endless enthusiasm, and the ability to go the extra mile every day. 

We have great opportunities for development and progression across the Resort, and we support our team in their future career aspirations. 

The atmosphere on Resort is lively, fast-paced and exciting, and no two days are ever the same – so what are you waiting for? 

Typical Day-to-Day Tasks

• Fixing leaks and replacing taps and fittings.
• Installing or relocating pipework during resort upgrades.
• Checking water temperatures and pressure levels for safety compliance. (legionella)
• Assisting other trades (e.g. electricians, carpenters) with cross-discipline maintenance jobs.
• Interacting with resort guests when responding to in-room issues, ensuring professional and friendly communication

Key Responsibilities

• Carry out plumbing repairs and installations across all areas of the resort, including guest accommodation, team areas, leisure facilities, restaurants, and public spaces.
• Diagnose and resolve issues with heating systems, hot/cold water supplies, drainage, and sanitation systems.
• Conduct routine maintenance checks and preventative inspections to minimise disruption.
• Respond promptly to reported faults, prioritising urgent issues to ensure guest safety and comfort.
• Assist in small refurbishment and renovation projects as required.
• Maintain accurate records of work completed, parts used, and follow-up actions.
• Work closely with the wider Maintenance Team and report to the Site Services Manager
• Available for emergency call outs (evenings and weekends)

Personal Attributes

• Polite, approachable, and guest-focused – confident interacting with guests in a professional and respectful manner.
• Proactive, solution-focused mindset – able to work independently and manage time effectively.
• Calm under pressure – responds well to urgent issues with efficiency and composure.
• Attention to detail and pride in quality workmanship.
• Self motivated individual
• Team player – willing to collaborate and support colleagues across departments.
• Flexibility to adapt to seasonal demands, shift patterns, and occasional weekend work.

Location: Potters Resorts Hopton on Sea

Salary: Competitive + Benefits

Contract: Permanent, Full-Time

Hours: 40 hours per week, including occasional weekends/on-call cover

• NVQ Level 2 or 3 in Plumbing and Heating or equivalent recognised qualification.
• Demonstrable experience in a similar role – ideally in a hospitality, resort, hotel, or facilities setting.
• Strong fault-finding and diagnostic skills.
• Good understanding of current building regulations and water safety standards.
• Full UK driving licence (desirable).
• Previous knowledge of a building maintenance system.
• Basic IT skills for record-keeping and reporting.
• Gas safe certificate but not essential
• Boiler experience preferred but not essential
• Experience of heat pumps, automatic top up units and expansion vessels.

As part of our team, we will offer you …   

• Free use of Palms Health & Fitness - Gym and Swimming Pool

• 30% Discount on products in the shop

• Discounted holidays for you and your family at both our Hopton-on-Sea and Five Lakes Resorts

• Free Team Lunch available daily

• An all-year-round position (not seasonal)

• Free Parking and on the main Bus Route

• Cycle to Work Scheme

• 10% Discount off all products and treatments within Aphrodite Beauty Salon

• Opportunities to learn and develop across the Resort with Potters Development Academy. Including the Trainee Manager Programme, Pathway to Success and Apprenticeship

• Discounted Tickets for you and family or friends to join us for a drinks-all-inclusive ‘Evening of Entertainment’ on Resort

• Free access to our Employee Assistance and Wellbeing Programmes. Including advice and support with health checks, access to GP’s, mental health support and counselling

#INDHPHOP

Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.