Polestar Sales Specialist - Retail

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.  

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Product and Sales Specialist - Glasgow Silverburn 

Permanent, full time 

Hours: 42.5 hours per week. Monday to Friday 8:30 - 17:30, 9:30 - 18:30 or 12:00 - 21:00 Saturday 8:30 - 17:30, 9:30 - 19:00 Sunday 9:30 - 19:00 

Salary: £27,000 per annum + bonus and excellent benefits!

We are recruiting for an ambitious Product and Sales Specialist to join our hard-working and friendly team on site at Glasgow Silverburn you will work alongside our passionate team to provide Lookers customers a first class customer service experience.

We are Polestar. We are detail obsessed, performance focused and determined to make the most advanced and exciting electric cars the world has ever seen! In the world of EV we like to lead the space! We blaze our own trail, one without compromise. We are building a brand-new team of like-minded people who are friendly and fun to work with and we want you to join us ready for take-off at our new space centre! 

The training is so well thought out with our personal training platforms, interactive webinars, and our buddy system that a person with absolutely no car knowledge can transition easily into the role.

In this role you will have the exciting opportunity to gain some extra skills and experience out with the core role. You may be given the chance to be involved with Marketing and Events, our Business Development team, or our used vehicle programme. The ideal candidate will have keen interest in at least one of these areas, we are looking to speak to people with a background in Sales and Customer Service for this role. Drivers licence is a must for this role 

Responsibilities:

• Communicating with customers in a friendly and polite manner via email, telephone and in person


• Working with your team to ensure all sales targets and KPIs are met


• As a Polestar Sales Specialist, you will act as a brand ambassador, providing a truly immersive, educational, and thrilling experience to our customers.


• It will be your mission to ensure that every one of our customers leaves our space with unforgettable memories.


• Arranging and accompanying customers on test drives


• Completing mandatory paperwork and processes as required


• Become a true ambassador of the sales process, driving forwards all enquiry leads, whilst building a rapport with the customer to convert appointments into sales and ensuring all leads are maximised

Core Benefits:

• Competitive salaries with structured pay scales and progression as you grow within the business


• Generous annual leave that increases with your length of service


• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave


• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

• Eyecare vouchers to help cover vision care needs


• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing


• Dental insurance for everyday dental care and unexpected treatments


• Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app


• Free will writing services to help plan for the future


• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

• Discounted gym memberships to support an active lifestyle


• Travel insurance to help you explore with confidence


• Access to home and technology vouchers


• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. 

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.