Policy Operations Administrator

Would you like to join a company who offers genuine career opportunities? We have a fantastic entry level role for someone who is looking to start their commercial career and be part of an organisation who has been training and developing staff successfully for many years.

• Up to £22,222.20 (regular salary reviews)
• Based in Dorking
• Hybrid (2 days WFH, 3 days in the office)
• Free parking
• Casual dress

Job specification:

• Learn the processes involved and systems used in policies
• Administration of policies, this will include quotations, policies and queries
• Working as part of a team delivering high quality telephone and email service to intermediaries, customers and other relevant third parties
• Efficiently process your daily workload in line with targets and set authority limits
• Working to operational deadlines
• Handle any policy queries or concerns from other departments of the company
• Provide customer service through telephone, email and live chat

Person specification:

• Good level of education
• Some work experience preferred
• Good interpersonal and communication skills
• Ability to understand and use established systems - good PC skills
• Attention to detail and ability to accurately record information

Additional information:

• Fruit provided weekly
• Optional breakfasts provided daily
• Share Save scheme
• Social / Charity events
• Pension scheme
• Employee benefits portal, Vitality and Death in Service