Pool services Operations Leader- advert

We are seeking a diligent and proactive Pool Services Operations Leader to join our team and ensure top-notch service in our West London location. The candidate will be responsible for overseeing the coordination, administration and operational aspects of pool services, including maintenance, health and safety and customer service.

Client Details

Our client is a medium-sized organisation in the leisure industry. Renowned for its high-quality services and exceptional customer service, it has a strong presence in the market and is continually committed to improving its services.

Description

• Co-ordinating the daily operations and all administration for the maintenance department
• Providing weekly updates for management
• Checking stock levels and ordering more when needed
• Scheduling of sites visits and following up after
• Invoicing and raising PO's
• Being the Health and Safety go to person and keeping records up to date
• Providing Customer service to clients and plans for any issues
• Implementing strategies to improve operational efficiency
• Coordinating with various teams to ensure smooth operations
• Ensuring compliance with industry standards and legal regulations
• Handling administrative tasks related to operations and maintenance
• Contributing to the overall growth and success of the organisation in the retail industry

Profile

A successful Pool Services Operations Leader should have:

• Proven experience in an operations coordination and or maintenance role .
• Excellent attention to detail
• Strong organisational skills
• Strong prioritisation skills
• Good, positive and resolution based attitude towards work
• Be committed and reliable
• Excellent customer service skills.
• Proficiency in MS Office
• Ideally knowledge of pool maintenance and safety regulations.

Job Offer

• An estimated salary range of between 34-36k + bonus
• The opportunity to work in a vibrant and collaborative environment.
• Generous holiday leave.
• A diverse and inclusive company culture.

We invite you to apply if you are passionate about retail operations and customer service, and want to work in a supportive and collaborative environment. This is a fantastic opportunity to work in one of West London's top leisure organisations.