Portfolio Service Co-ordinator

We are delighted to introduce a new and exciting opportunity to join Hollis in a pivotal role at the heart of our Business Support function. The Portfolio Service Co‑Ordinator plays a key role in enabling both our operational delivery teams and fee‑earning professionals, ensuring client instructions are coordinated, delivered efficiently and supported to the highest standard.

Hollis is a respected, fast‑growing professional consultancy with a strong reputation for quality, collaboration and client service. We work across a diverse range of instructions, often complex and high‑profile, and this newly created role reflects our continued investment in strengthening how we support our people and our clients.

You will have real ownership and visibility from day one, acting as a central point of coordination across portfolios, stakeholders and service lines. This is a 12‑month fixed‑term contract, starting as soon as possible based in our London office.

Key responsibilities

· Take ownership of multiple client portfolios across a range of service lines, ensuring instructions are delivered smoothly and on time

· Set up projects in collaboration with fee earners, Business Support colleagues and the Central Operations team

· Coordinate portfolio projects involving multiple locations, consultants and disciplines

· Manage deadlines and workflows to ensure reports are issued within agreed timescales

· Prepare and maintain project trackers, including follow‑up on project close‑out, billing and future instructions

· Act as a key point of contact for clients and third parties from inspection requirements through to final report delivery

· Liaise with the Hollis legal check group, clients and third parties regarding reliance letters

· Support surveyors with billing processes and WIP management

· Manage documentation within data rooms and document management systems

· Work with Compliance to ensure new consultants and contractors are onboarded and approved

· Raise purchase orders for consultants and contractors

· Support the production and coordination of reports prepared by fee earners

· Provide ad‑hoc support to regional fee earners and the wider Business Support team

· Work closely with managers to ensure KPIs and service levels are met

Skills and experience

· At least two years’ experience in a coordination or business support role, ideally within professional services

· Excellent written and verbal communication skills with strong attention to detail

· Strong organisational skills and the ability to manage multiple priorities

· Good data handling and basic project management skills

· Strong IT skills including Microsoft Office and Teams

· Experience with Dynamics 365, SharePoint or document management systems (desirable)

· A proactive and collaborative approach when working with stakeholders

Why join Hollis?

· A collaborative and growing consultancy with a strong industry reputation

· A newly created role with influence across operational and fee‑earning teams

· Exposure to a wide variety of clients, portfolios and service lines

· The opportunity to build valuable experience within a respected professional services environment

Our preference is to recruit directly wherever possible. Should this role be approved for support from external recruitment partners, we will contact our PSL agencies accordingly.

Please note that we do not accept unsolicited CVs from agencies. Effective introduction of a candidate will only be accepted if it has been requested to submit CV’s in relation to a specific vacancy. Any speculative submissions will not incur a fee. For any queries, kindly reach out to the appropriate Talent Acquisition team member.

The Company

Hollis is a leading independent real estate consultancy. We work with owners, occupiers, developers and funders, across both private and public sectors, to help them get more out of their real estate, at every stage of the property life cycle.

We’re a multi-skilled team of surveyors, engineers, ESG consultants, project managers and technical specialists operating across the UK, Ireland, Germany, Spain and The Netherlands. We have a unique way of working and believe that people do things better by doing them together. We aim to do the right thing, be clear, transparent and find some fun along the way.

Why join us?

We are hardworking, progressive, successful and fun. We’re independently-owned and independently-minded, not afraid to give honest advice or to be ourselves. We aim to achieve the right balance for you, delivering excellent client service whilst supporting you in fulfilling your potential and achieving your goals.

We offer a highly attractive salary and a generous benefits package including:

• Life assurance and private medical insurance

• Season ticket loan

• 5% Employer pension contribution

• 25 days of holiday and an extra day off on your birthday

• Cycle to work scheme, retail vouchers, gym discounts and more

• EV car scheme

• Longevity awards

Hollis operates a hybrid-working policy giving employees the opportunity to work between their home and our offices, where their job allows it. In addition, employees are encouraged to request flexible working hours when needed and we work hard to accommodate where we can.

We are a sociable bunch and host pay day drinks, quarterly lunches, quiz nights and cultural and sporting activities to socialise and have fun with your colleagues. We also give back and take part in numerous charity events all over the country throughout the year.

We're Inclusive

Together we welcome, we embrace, and we celebrate our differences. Our aim is to provide a diverse and inclusive workplace which supports and cares for all our employees, including those from underrepresented or non-dominant groups. We’re focused on a culture of inclusion; where all barriers including prejudice are removed from our working environment; and where all our people are empowered to be the best they can be.

Don’t meet every single requirement? If you would like the opportunity to join Hollis but your past experience is not an exact match, we encourage you to apply anyway as you could be the right candidate for this role or another role within the company.

If you require alternative formats of our documents or need to apply offline, please get in touch with the talent acquisition team: [email protected] or call us on 020 7622 9555.