Post Clerk OCN Mail Services

The Mail Services Lead Clerk ensures support to the program for delivery of items, distribution of mail, supplies, and materials.

• Ensure department or other assigned area of responsibility handles incoming and outgoing deliveries, boxes, parcels, and mail in accordance with standard operating, safety, and security procedures
• Supervise Mail Services staff involved in collection, sorting, metering, and delivery of mail and related parcel items
• Operate and instruct staff in use of mail equipment including computerized postage meter with scale and bar code scanner.
• Be proficient in all job functions so as to have the ability to train staff.
• Resolve job-related issues of staff
• Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide high quality, seamless customer service
• Performs other duties as assigned

Knowledge & Skills

• Will need to be trained and qualified in accordance with DOD Postal Manual – 4525.6M, dated 15 August 2002, and USPS DMM before entering into postal duties
• Prefer knowledge and understanding of US Postal metering machines and procedures, domestic and international postal and customs practices
• Ability to work without supervision and handle minor to moderate issues as they arise
• Ability to resolve larger issues with little direction.
• Ability to interact professionally with all levels of employees and customers
• Ensure all MPS and Army policies, procedures and regulations are implemented and enforced.
• Ensure all DI and Postal Service policies, procedures and regulations are implemented and enforced.
• Protect customer privacy.
• Ability to run the Post Office in the absence of the Postmaster.
• Strong communication skills and customer service experience
• Previous cash handling experience.
• Additional knowledge/skills may be required by assignment or contract

Experience & Education

• Minimum three (3) years’ experience in mail services or related field
• Prefer experience in Military Postal Service or at US Post Office
• High School Diploma or equivalent
• Additional experience/education may be required by assignment or contract

Physical Requirements/Working Environment

• Prolonged standing, walking, or lifting of weights up to 70 pounds
• Flexible schedule to work early mornings, mid-day and evenings depending on flight schedule.
• Assigned to overseas locations where living and working conditions at assignment location could be remote and uncomfortable, with long hours, exposure to weather, dust, and hazardous/harsh conditions

OTHER RESPONSIBILITIES

• Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.

• Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.

• Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job