PR Manager UK

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Marketing's purpose is to raise awareness of Civica’s brand and expertise with its chosen audiences, in its chosen markets. Driving consideration of our products and services & ensuring that prospects & customers prefer Civica solutions relative to the competition.

It is important that in our chosen markets, with our chosen audiences, who Civica is and what the organisation stands for is clearly understood. In competitive markets, having a brand story, that stands out and consistently articulates who we are and what we stand for will help us win today. Repeating our story with our chosen audiences in our chosen markets will help us influence prospects, customers and influencers e.g. media to share and recommend Civica to others.

We have an exciting opportunity for an experienced PR Manager to be responsible for managing and developing Civica’s UK PR and media strategy. The PR Manager will build and manage our reputation and be a driving force for influence and collaboration.

Key Responsibilities:

• Develop and deliver UK PR plan to drive engagement, raise awareness, and influence perceptions of the Civica brand
• Engage with internal and external key stakeholders to drive engagement.
• Drive adoption of the Civica brand with key opinion formers
• Create and deliver a plan to establish Civica as a go-to point for thought leadership and opinions from the Civica Exec team
• Key point of contact to manage external business challenges from a PR perspective, Accountability for all communications.
• Develop content to raise brand awareness and build influence amongst key audiences.
• Work closely with other business teams.
• Curate, review and edit articles and content.  
• Review results of media engagement campaigns and optimise for future

• Experience of managing PR within Professional Services, Financial Services or Technology sector (advantageous)
• Excellent and passionate copywriter
• An independent & creative
• Ability to persuade and influence internal and external stakeholders
• Strong time management and organisational skills
• Ability to operate under acute time pressure.
• Strong networking skills
• Able to take complex or technical details and create compelling and engaging content
• Exceptional English Language grammar and vocabulary
• Strong editing skills

Life at Civica: Life at Civica is fun and flexible. We have the following benefits that make us – one of the top employers of choice and a great place to work.

Civica Foundation | Giving Culture: We encourage our people to take advantage of our Days of Difference initiative that makes a lasting impact in the community through goodness and charity.

Civica Culture | Work life balance and Blended working: Flexible working, less commuting and more time with friends and family gives a perfect work life balance to our people.

Learning and Development | Growth Opportunities: Civica has a unique 70:20:10 learning model, which supports your learning demands in an interesting, challenging & fun way!

Benefits

• Employee Wellbeing: Being a people-first company, we have integrated health and wellbeing benefits for our members and their family. We have a team of Mental Health Champions working hard to change the stigma around Mental Health. We routinely run awareness workshops to ensure our colleagues better understand how Mental Health can impact your day-to-day life. We are available for support when you need it most and actively encourage our people to reach out to us.
• Generous Leave Policy: Civica allows you to take time off from work with generous leave benefits
• Rewards and Recognition: We recognise and appreciate our colleagues for their contribution by monetary/non-monetary recognitions and rewards.
• Tenure Milestone Recognition: We value and recognise the years of service of our people.
• Employee-led Affinity Groups: Civica has different affinity groups in place, where people can share experiences and put forward their ideas, suggestions, and recommendations to make Civica an even more inclusive organisation for everyone. Our groups are for anyone who wants to support and ally with that community.

Civica Accolades:

• ‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.
• Great Place to Work: We are dedicated to creating an outstanding employee experience.
• Financial Times - Diversity Leader 2023: We’re committed to maintaining an inclusive and supportive culture.
• Australian Business Awards – Employer of choice
• Top rated employer – Glassdoor: Our average length of service is 9 years.
• Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.