Practice Development & Learning Manager

Job Title: Practice Development & Learning Manager

Location: Norwich / Hybrid

Salary: £50,000 - £55,000 + Great Benefits

Type: Full-Time, Permanent

We're thrilled to be supporting a progressive and people-focused organisation on the lookout for a Practice Development & Learning Manager. This role is a unique hybrid of technical expert, educator, and operational change-maker.

If you've spent years in practice but long to shift your focus from numbers to nurturing, this role offers the chance to support a national network of practices by driving operational excellence, championing client success, and shaping learning experiences that empower people at every level.

You'll be the engine behind impactful training programmes, collaborate with external partners and internal teams, and share practical insights that boost profitability, client service, and staff development across a growing network.

What You'll Be Doing:

• Designing and delivering training programmes across technical, operational, and software areas
• Creating best practice resources, user guides, and support content for a national network
• Leading the organisation of technical update days and online learning initiatives
• Building relationships with external partners and software providers
• Promoting the adoption of tech solutions and better processes across practices
• Being a go-to contact for practice support, troubleshooting, and capability uplift

What You'll Bring:

• 5+ years in accountancy practice (ACA, ACCA, or QBE)
• A passion for helping others succeed, whether through training, mentoring, or practical support
• Strong communication skills and a natural ability to connect across teams
• Some commercial awareness and an appreciation for what makes a practice tick
• Experience (or strong interest) in software like Xero, QuickBooks, TaxCalc or similar

Why Apply?

• Step away from billable hours and step into a role with genuine purpose
• Play a central role in the growth and success of a national professional network
• Enjoy a varied and flexible role with a highly collaborative team
• Work in a people-first culture that values support, quality, and shared success

Ready to lead, support, and inspire the next generation of practice excellence? Apply now or get in touch with James at to arrange a confidential chat.