Practice Learning and Quality Support Officer

Job Details:

Job Reference: HCC623290
Salary Range: £33,178 - £36,369 per annum
Work Location: EII Court, Winchester (Hybrid Working)
Hours per week: 37
Contract Type: Permanent
Closing Date: 4 March 2026
Interview Date: 23 March 2026

The Role:

Shape Practice. Drive Learning. Influence Change.

Join our Practice Excellence team as a motivated and proactive Practice Learning and Quality Support Officer. In this varied and rewarding role, you’ll play a key part in supporting social work practice and quality assurance across Adults’ Health and Care. You’ll help drive improvements in the way we work, supporting colleagues and embedding a culture of continuous development within the directorate.

If you enjoy variety, problem‑solving and being at the heart of activity that drives learning and practice improvement, we’d love to hear from you.

What you’ll do:

• Co‑ordinate Safeguarding Adults Reviews and Domestic Abuse‑Related Death Reviews, including administration, tracking, attendance arrangements and factual accuracy checks.


• Support effective meeting management, including scheduling, preparation and co‑ordination.


• Assist with the development, monitoring and delivery of action plans linked to reviews and practice improvement.


• Produce and present data, performance information and materials for a range of meetings and audiences.


• Support practice quality work, including preparing information for audits and helping co‑ordinate Senior Social Worker and Excellent Practice Validation processes.


• Manage key documentation and workflows, including developing chronologies, tracking external reports and Coroner’s documentation, and maintaining the Practice Excellence workplan.

What we’re looking for:

• Experience in quality assurance and practice development, including involvement in audits, reflective learning or case reviews, and supporting or delivering learning events and CPD opportunities for practitioners.


• Highly organised, with the ability to manage multiple deadlines in a fast‑paced environment.


• Skilled at building relationships and working confidently with colleagues at all levels.


• Detail‑driven, with strong written and verbal communication skills.


• Skilled and confident with a range of IT systems, including Excel, Co-Pilot, PowerPoint and Forms.


• Able to interpret data and present it clearly and accurately.


• Comfortable managing sensitive information with discretion and professionalism.


• Motivated by improving systems, supporting learning and contributing to better outcomes for residents.

Take a look at our Candidate pack for more information about the Practice Learning and Quality Support Officer role, team and our values. The section ‘About you’ explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application.  

Why join us?

• Be part of a supportive, collaborative team that values learning, reflection, and innovation and has a service -wide impact.


• Enjoy working at the centre of practice improvement across Adults’ Health and Care where your contribution directly supports social work practice, safeguarding and learning from practice.


• Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.


• Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here.

Applicants can expect to hear from us within two weeks of the advertised closing date.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK.

Other roles you may have experience of may include:

Practice Development Officer, Practice and Learning Officer, Quality Assurance & Practice Improvement Officer, Quality Improvement Officer, Practice Excellence Officer, Learning and Development Coordinator, Learning and Development Specialist, Learning Consultant, Practice Trainer

Values Based Recruitment:

We recruit for attitudes and values in Adults’ Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application. For more information on our values, please refer to the candidate pack.

Additional Information:

Practice Learning and Quality Support Officer Candidate pack

Vetting Requirements:

This post is subject to a Criminal Records Check.

Contact Details for an Informal Discussion:

For general enquiries, please contact Marianne Mitchell, Strategic Service Manager at [email protected] or Matt Herbert, Team Manager at [email protected]