Practice Manager (Opticians)

Optical Practice Manager Job in London

Location: Prominent Central London Location

Salary: Up to £36,000 DOE + Excellent Benefits

About the Opportunity

Zest Optical are currently working alongside a premium opticians to recruit an Optical Practice Manager for one of their prominent London locations.

This is an opportunity for an ambitious leader who enjoys being on the shop floor, developing people and driving performance.

We're not looking for somebody who simply manages rotas and paperwork.

We're looking for somebody who leads by example.

Somebody who naturally sets high standards, supports their team to grow and understands that exceptional customer service and strong commercial performance go hand in hand.

About the Business

This is a modern optical and hearing care business with a strong reputation for combining advanced clinical services, premium products and excellent customer service.

The focus is on delivering a seamless patient journey whilst creating a positive, commercially successful environment where both patients and colleagues feel valued.

As Practice Manager, you'll have the autonomy to influence the culture, performance and ongoing success of your store.

The Role

You'll lead a smaller team, remaining hands-on in the day-to-day operation of the practice whilst setting the standards others follow.

Responsibilities will include:

Leading, motivating and developing the team
Setting the standard for customer service through your own example
Driving sales performance whilst maintaining an exceptional patient experience
Coaching colleagues to maximise confidence, product knowledge and commercial awareness
Monitoring key performance indicators and identifying opportunities for improvement
Managing the day-to-day operation of the practice
Creating a positive, collaborative and accountable team culture
Ensuring consistently high operational standards throughout the businessAbout You

We're looking for a manager who enjoys developing people just as much as achieving results.

The successful candidate will:

Have previous management or leadership experience within optics
Lead from the front and enjoy being hands-on
Be passionate about delivering exceptional customer service
Understand how outstanding service drives commercial success
Be confident coaching and developing individuals
Have strong organisational and communication skills
Bring energy, enthusiasm and accountability to the team
Take ownership and continually look for opportunities to improve performanceThis opportunity would suit somebody who enjoys building high-performing teams, creating a positive culture and helping people achieve their potential.

What's On Offer

Salary up to £36,000 depending on experience
Lucrative bonus scheme
35 holidays
Opportunity to lead a prominent London location
Join a successful and growing healthcare business
Ongoing leadership and professional development
Supportive senior management teamHow to Apply

To avoid missing out on this Practice Manager opportunity in London, please click the 'Apply' link or contact
Only candidates based in UK and eligible to work in UK are allowed