Pre-Sales Solution Specialist

Working Hours: Full time 37.5 hours per week - Mon to Fri (hybrid/field) Responsible for the capture of all associated costs, and technical elements required for each quote. Responsible for meeting all associated customer quote Service Level Agreements. Responsible for the creation of clear and unambiguous quotes to ensure all have the appropriate term, recurring and non-recurring elements. Responsible for managing the daily workload, using the appropriate tools to allocate and respond to quotes. Responsible for small less complex work packages as part of an overall solution. Responsible for delivering clear communications and outputs to aid the solution owner in the delivery of the overall solution. Responsible for the communication of all associated risks and impacts to the solution owner. Responsible for working with other areas such as product or other subject matter experts to get more detail and support when required. Responding to any “Phone a Friend” queries from the sales or service communities. Participation in delivery governance process when required. Work with supporting teams to guide where improvements to processes and tools can be made An understanding of the IT Telecoms industry trends and drivers. Ability to work in virtual teams. Excellent written and verbal communication skills with the ability to present solutions in a clear and concise manner. Experience working in a sales or customer facing role within the Technology/Telco sector. Strong personal impact, self-disciplined and personal drive. Willingness to develop and adapt to meet changing client and market expectations. Significant problem-solving ability using innovation and initiative. Excellent interpersonal and analytical skills with an eye for detail. A team player willing to support and work with and for others Must have - good Teams, Office 365, Excel, PowerPoint/presenting knowledge. Desirable - have some experience of one or more key technologies such as WAN/LAN/UC/IOT/Cloud & Security. Desirable - knowledge or experience of the ITIL framework. Desirable - understanding or knowledge of public sector frameworks. Self-driven learning Ongoing development of technical skills Ongoing development of soft skills