Primary Research Coordinator

ClearView Healthcare Partners is a premier life sciences strategy consulting firm headquartered in Boston, with offices in San Francisco, New York City, London and Gurgaon. Serving clients in the biopharmaceutical, medical device, and diagnostic spaces, we provide world-class strategic decision-making support across a diverse range of business issues. Our goal is to inform actionable recommendations that allow companies to achieve their business objectives.

ClearView is looking for a highly motivated individual who wants to work in the healthcare industry to join our market research team, Expert Research Solutions, as a Primary Research Coordinator. Due to the continued success of the organization and the resulting increase in project work, we are looking to add another Primary Research Coordinator to increase our internal sourcing capabilities. Prior experience in the biological sciences or healthcare industry is required as ClearView relies on us for our expertise in the primary market research space. The Primary Research Coordinator will be responsible for leveraging our network of expert physician and payer advisors to support our consulting work through scheduling 60-minute phone interviews on behalf of the project team and compensating them for their time. Your role will focus on sourcing key opinion leaders and other relevant healthcare experts in the field for project work and maintaining our expert network. This position requires the ability to work with a project team, be adaptable to quickly changing demands, manage multiple projects, and have an eye for process improvement.

Primary Responsibilities

• Collaborate on project teams with ClearView consulting staff to identify the most relevant experts across geographies, industries, and topics and screen them for their expertise to successfully meet project needs


• Manage daily operations on multiple projects including arranging and scheduling phone consultations with advisors to speak with the consulting staff from the expert network and tailoring these interactions to specific project requirements.


• Communicate directly with physicians and other experts to schedule for project work, tracking and responding to written requests


• Utilize phone, email, LinkedIn, and other methods to recruit new experts to join our database


• Negotiate and process compensation for advisor consultations


• Meticulously update our internal CRM records following each project to track advisor activity and quality control


• Expand the expert network as needed to support new firm capabilities


• Assist with accounting and processing of invoices from external vendors


• Learn State, National, and International Market Research laws to assist with maintaining ClearView’s compliance policies.

Qualifications

• Bachelor's degree is required


• A degree in a life sciences field or minimum of 1-2 years' work experience in a healthcare-related field or life sciences firm, or in a market research, sales, telemarketing, or investigative position, ideally focused on the pharmaceutical industry is preferred


• Excellent interpersonal skills with the ability and willingness to make cold calls and speak with individuals at all professional levels


• Detail-oriented, with experience balancing multiple tasks and deadlines


• Exceptional written and verbal communication skills


• Ability to work effectively on project teams and with other members of the ERS team to deliver high-quality work.


• Ability to perform online research and creatively utilizing other resources for research


• Willingness to support several projects at one time and the ability to deliver high-quality work on schedule


• Adheres to office professionalism and able to speak appropriately to individuals of all tenures


• Proficient in Microsoft Office Suite: Outlook, Excel, Word, etc.


• Must have permanent work authorization in the United Kingdom


• Ability to work in our London office at least 50% of the time

The ideal candidate will be organized, research-oriented, creatively resourceful, and team-oriented. The individual will be interested in learning new skills and developing greater insight into the healthcare industry. The ability to multi-task under time constraints, attention to detail, and personal integrity are a must. Outstanding interpersonal skills and phone skills are required. This position offers opportunities for advancement.

What We Value

We recognize that not every candidate will meet every qualification listed. If you’re excited about this role and believe you have relevant experience or transferable skills, we encourage you to apply. We value curiosity, a growth mindset, and a commitment to collaboration.

Equal Opportunity Employer

ClearView Healthcare Partners ("CV") is an Equal Opportunity employer.  All qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.