Principal Research Consultant

Principal Research & Insight Consultant

Travel, Client Side

West London, Hybrid

£50,000-60,000 base + bonus & great benefits

The Company:

Harnham have partnered with a blue-chip travel organization that is looking for a fantastic research & insight professional to join their West London team.

The Role:

As a Principal Research Consultant you will be responsible for the following;

• Provide customer insight from market research to help drive change in our product and service, guiding the strategic direction of the business
• Define, develop & deliver insight solutions/recommendations that meet the needs of both internal customers and the business
• Manage stakeholder relationships with both internal colleagues as well as third party insight suppliers
• Act as an internal consultant to colleagues on the customer
• Communicate insights in a compelling way

Skills and Experience:

• Experience of managing a large scale quantitative insight programme, ideally in the customer experience
• Relevant experience of working with external market research agencies/consultancies/clients
• Proven analytical ability to synthesize a broad range of data sources including internal operational and social media data to produce recommendations and insight, which result in decision making and/or business growth
• Comfortable in presenting all types of information (including complex data) and strategic recommendations at all levels of the organization
• Strong communication skills (written and verbal)

The benefits:

As a Principal Research & Insight Consultant, you can earn up to a base of £60,000 plus an aggressive benefits package

How to apply:

Please register your interest by sending your Resume to [email protected] or via the Apply link on this page