Printroom Manager

The British flower market is worth £1.2bn and MM Flowers supplies fresh cut flowers and bouquets to the U.K.s and Europes leading flower retailers. We grow and source the highest quality and most beautiful blooms across the world, delivering colour, passion, and inspiration through breath-taking bouquets.

Established in 2007, MM Flowers has grown exponentially every year and is based in a purpose built, state-of-the-art facility in Alconbury, Huntingdon. MM Flowers employs over 1000 people who are dedicated to delivering exceptional quality and service to our customers.

MM Flowers values and behaviors form the basis of our culture and are a guide to the way we work as individuals, in teams and with our customers, They can be used as a guide and a reference to support processes such as team development, performance management, recruitment, identification of talent, and on-going coaching to support the delivery of our ambitious growth plans.
Creating Meaningful Moments that do good for people, and our planet.

We are currently looking for

Printroom Manager
To maintain a constant smooth and efficient Print Room, Robotag and Wrapping operation whilst achieving budgetary and service levels. Through the development of the team and the wider areas of the business. Responsible for the achievement of specified KPIs . To develop, plan and manage the Print Room teams workload, along with its associated functions to ensure the operation is running efficiently and effectively. Responsible for imposing and maintaining agreed high standards of health and safety along with hygiene and presentation of all areas within the site(s) and ensuring that all aspects of waste management are kept within the agreed guidelines.
- To retain and motivate all relevant staff within a teams -based management culture.
- To manage and develop department KPI's, and budgets within areas of job holders control.
- To initiate procedures where necessary to avoid employees failing to reach agreed standards and targets.
- Ensure that hygiene of areas and staff is always at an accept able level.
- Performing SIC within your remit of control and challenge performances.
- Deal with any escalated disciplinary/grievance matters, liaising with the HR function for clarification and support.
- Plan and monitor daily/weekly labour and department req uirements against predicted volumes, identifying any shortfalls and reacting accordingly.
- To ensure that daily operations are managed to ensure the smooth flow in all areas that you are responsible for. Along with communicating with other areas to ensure minimal impact.
- To achieve and improve upon customer satisfaction targets by effective management ensuring that quality aspects of the depot operate to project the highest standards to the customer.
- Develop and maintain a motivated team by the encourageme nt of two-way feedback/communications and hold formal briefing sessions with Section Managers and wider team daily.
- To contribute towards the improvement of processes/methods of operating practices within the depot.
- Analyse reports against KPIs and target s and advise on action needed to improve results.
- To be responsible for H & S legislation and the sites H & S policies.
- To monitor sickness and absence levels through return
- To-work interviews and carry out appropriate action agreed with the Depot / HR manager consistently.
- Working with the Training department to ensure development and succession plans are in place and maintained.
What can you already do?
- Good relationship building

strong relationships to rely on, etc etc
- Good working knowledge and understanding of Rubicon and White Label or other Bar code printing software or other related software
- Previous experience of E-Commerce or Direct Mail printing and Processes
- Self-motivated and organised with effective communication skills both written and verbal to be able to manage across all levels within the business
- Good PC skills

Outlook, Word, Excel, Rubicon or other ERP/WHM systems
- Knowledge of Robotag or other labelling machinery desirable.
- Confident, optimistic and with the stamina and drive to create change as well as coping with sustained and changing job demands.
- Flexible and is able to embrace change and accepts accountability.
- Inquisitive, innovative and can think outside the box and is driven by continual improvement and with high personal standards and integrity.
- Has common sense, is pragmatic and is self-motivated with a can do attitude.
- Has a vision and is challenging, enthusiastic, and confident with self - belief coupled with an ability to deliver.
- Is resilient and tenacious with a clear ability to handle multiple issues and is self-disciplined and an effective personal/time planner.
- Is credible, can operate at all levels and creates the right impression and is confident with the customer.
- Has personal goals and is able to balance the work/home relationship

So, whats the package? When you work at MM Flowers you get more than just a salary;

Holiday allowances are calculated on your days worked and you can find your allowance in your offer letter.
Pension Scheme - You will be auto enrolled onto the company pension scheme after 3 months. At present we operate an auto enrolment scheme where you will benefit from contributions from us.
Onsite Parking

free parking is available onsite
Recommend a Friend Scheme

£250 is payable to you when you recommend a friend who is successful through the application process and successfully completes their 3 month probationary period.
Career Progression

we actively encourage employees from within the business to consider roles which become available and whether that be within their field or want to consider a cross functional move.
Wonderful working environment we are all working in a modern contemporary purpose built State of the Art facility.
We are committed to an open ethical and fair working environment and have a Whistleblowing Policy in place to ensure complaints and concerns are handled appropriately
We work with an Occupational Health provider to support our employees both mentally and physically.
Four times a year we run amazing Peak promotions with daily prizes to win.
We gather employee feedback annually to look at how we can continually improve the employee experience.
We work with Grocery Aid who provide confidential 24/7 Helpline, 365 days a year for anyone who is working or has worked within the grocery trade, regardless of length of service providing emotional and practical support to help through a difficult time
We celebrate diversity by running a calendar of events throughout the year.
We have an active Employee Forum creating a safe space to encourage ongoing open dialogue about how we improve the employee experience.
We are affiliated with Stronger Together who provide guidance, training, resources and a network for employers, labour providers, workers and their representatives to work together to reduce exploitation.

MM Flowers are a proud equal opportunity employer, and we understand the benefits of nurturing a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, sex, religion, national origin, age, sexual orientation, gender identity, gender expression, disability, genetic information. Applicants who require a reasonable accommodation to complete the job role advertised are encouraged to apply.
We believe we can only achieve our potential if we employ a diverse population of people, ideas, and perspectives. We are committed to grow our workplace culture, encouraging team members to feel unique valued and engaged, enabling them to achieve their full potential.

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