Proactive Telesales

JP Corry’s friendly and professional staff are committed to providing the highest levels of customer service by offering expert, tailored advice to each and every customer. We are currently recruiting for a Proactive Telesales Executive to join team in our Coleraine branch.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

What is the role?

The role of Proactive Telesales Executive is integral to the smooth running of sales and operations within the Coleraine branch. The role reports to the branch manager, and is key to driving proactive sales from the branch. The position will assist and liaise with the trade counter, yard operations, the sales representative and the driver for the branch.

What will I be doing?

• Solicit proactive sales from new and existing customers

• Support the external sales team with customer requests e.g. technical information, updated quotes or required product certification.

• Place direct sales orders, organise delivery times, and notify customers.

• Follow up on general phone enquiries, supporting the branch in all aspects of customer service.

• Ensure minimum stock shrinkage and accurate daily stock counts.

• Complete transport audits and dispatch documentation as necessary, passing to the Branch Manager for regular sign off.

• Any other duties deemed reasonable

What do we need from you?

• A proven track record of sales / business development with a good understanding of product knowledge and the routes to market.

• Strong I.T. skills with a good knowledge of Microsoft Office.

• Natural passion for delivering an outstanding experience for the customer

• Confident working under pressure

• Ability to manage and prioritise own diary and workload

• Flexible and adaptable to meet ever changing requests and demands

• Good problem-solving ability

• Prior experience of using a CRM system

Benefits of Working at JP Corry:

• Bonus scheme

• Pension Scheme and DIS Benefit

• Enhanced Maternity & Paternity pay

• Training opportunities

• Staff Discount

• Aviva Digicare+

• Generous annual leave scheme

About us

At JP Corry, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!