Process Improvement Specialist

Process Improvement Specialist (FTC)

Can you spot areas for efficiency improvements through process changes? Can you engage and train your colleagues on any process alterations? This role could be for you!

Process Improvement Specialist - What you'll do:

• Analyse, review and improve processes
• Write and update training and procedure documentation
• Deliver training to colleagues on process changes and improving efficiency
• ​Be a subject matter expert within your field and offer guidance to colleagues as required

Process Improvement Specialist - What you'll need:

• Experience within the UK retail energy sector
• Understanding of customer journey/front office processes
• Strong communication skills
• Strong stakeholder engagement skills

Salary: £35,000-£40,000

Location: Birmingham (hybrid)

*Fixed Term Contract role*

This Process Improvement Specialist role would be best suited to someone with experience within an energy supply business that is good with people, has a strong attention to detail and is process driven in their approach.