Procurement Operations Lead

Techary redefines the way customers procure, implement, and support their organisations' technology, providing an innovative alternative to the traditional Managed Service Provider (MSP) / Value-Added Reseller (VAR) approach. 

Our concept, “Technology, done differently”, embodies our belief that the way our customers consume and utilize technology should innovate at the same pace as the technology itself.

Our customers range from small start-ups to global enterprises. From designing, deploying and managing infrastructure stacks within low-latency financial trading environments, to relocating the headquarters of a global fintech firm, our operations span multiple markets, industries and geographies.

Techary have helped customers scale their operations globally, gain an advantage in financial markets, enabled mission-critical projects and, most importantly, implemented technology that delivers alpha-accelerating business transformation.

The Role

The Procurement Operations Lead is responsible for managing and the procurement and operational fulfilment activities across the organisation. This includes overseeing purchase order requests, coordinating order fulfilment, onboarding suppliers, and managing key post sales operational processes.

This role serves as a cross functional link between procurement, logistics, suppliers, and internal departments, ensuring streamlined workflows, reduced lead times, and efficient escalation handling. The ideal candidate brings a process driven mindset, strong supplier relationship skill  and experience managing multi regional supply chains and fulfilment processes in a dynamic, fast-paced environment.

Location

Orpington, United Kingdom ( 5 days in Office)

Duties & Responsibilities 

• Manage and process purchase order (PO) requests, ensuring timely approvals and alignment with procurement policy.


• Oversee end to end order fulfilment, from supplier confirmation to delivery, across multiple regions.


• Lead the supplier onboarding process, ensuring documentation, compliance checks, and system integration are completed accurately.


• Coordinate inbound and outbound shipment requests, working with logistics partners to meet delivery deadlines and resolve delays.


• Handle and resolve vendor complaints, ensuring accountability and continuous supplier performance improvement.


• Manage the RMA (Return Merchandise Authorisation) process, liaising between suppliers, internal teams, and logistics for fast resolution.


• Work cross-functionally with sales, finance, and project delivery teams to ensure procurement supports business goals.


• Maintain accurate procurement and logistics records, and identify opportunities for process automation and efficiency.


• Support procurement reporting, cost control and supplier performance metrics.

Essential Skills

Essential:

• Proven experience in procurement, operations, or supply chain management, ideally in a mid-level role.


• Strong understanding of order fulfilment processes


• Experience with supplier onboarding and ongoing vendor relationship management.


• Working knowledge of RMA processes and handling vendor complaints/resolutions.


• Strong problem solving skills with the ability to manage multiple priorities.


• Excellent communication and management across internal teams.


• Highly organised, process driven, and detail oriented.

Preferred:

• Familiarity with IT procurement


• Experience working within a global procurement environment, managing multi-region supply chains.

Strengths & Values:

Collaboration & Teamwork: Works effectively across departments, regions, and cultures to build strong relationships and drive collective success.

Continuous Improvement: Passionate about identifying inefficiencies and driving process improvements that enhance operational performance and cost savings.

Attention to Detail: Meticulous in managing procurement data, ensuring accuracy and compliance.

Problem Solver: Proactively addresses challenges and vendor issues with practical, solution-oriented approaches.

Results Driven: Dedicated to meeting deadlines and business objectives, balancing quality with speed and cost effectiveness.

Benefits

At Techary, we embrace a family culture and believe in working as a team to overcome any challenge we face.

Employee benefits include:

• 25 days leave per annum


• Birthday as an additional day's leave


• Support for Professional Training (Microsoft, Cisco etc)


• Private Medical Insurance, including gym discounts, dentist and optical cashback schemes 


• Free breakfast, snacks and drinks 


• Lunch provided Friday

Equal Opportunities & Diversity Policy

Techary is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make the best use of their skills, free from discrimination or harassment and in which all decisions are based on merit.

Full details of Techary’s Equal Opportunity Policy are available upon request.