Product Analyst

Job DescriptionLocation: London (hybrid - Tuesdays and Thursdays in-office)At RVU we combine the close-knit and agile environment of a startup, with the know-how, technology and backing of a well-established company.Our mission is to empower people to make confident decisions. With our unique set of brands, including Uswitch, Confused.com, Money.co.uk and Tempcover, we have the power to reach millions of consumers and the technology to deliver a world class online experience for them.At Uswitch, our goal is to be the UK’s favourite way to choose and manage home-life essentials - from broadband and mobiles to energy and insurance. As we continue to grow and expand our services, we are looking for talented individuals who share our passion for making a positive impact on people's lives. If you want to be part of a team that is transforming the way consumers navigate their household services, we would love to hear from you.The role: As a Product Analyst, your input will be crucial in driving business impact and decision-making by bridging the gap between data and insight. In this role, we are looking for an analytical thought leader who will identify opportunities for deep analytics on customer behaviour and site performance by working closely with a variety of teams and stakeholders from across the business.As a member of the Telecoms Product team, you will play a pivotal role in crafting the ultimate comparison experience for Uswitch users. Join us on our mission to allow anyone in the UK to confidently and effortlessly find a phone or plan which suits their needs, empowering consumers to save time and money.We strive to simplify some of the most complex and daunting consumer marketplaces, to genuinely improve the lives of our users.We answer questions like: ‘To what extent does offering an incentive influence behaviour?’‘How can we use what we know about our customers to tailor and personalise their experience?''What impact does this have on conversion?’What incentives drive and influence transacting and acquisition on our funnels and channels?What you’ll be working on:We’re looking for a product analyst to join our ever-developing London office. You’ll be using tools and databases including BigQuery, Tableau, DBT and Python, to tackle important problems that we’re only just starting to understand, in order to:Measure, quantify and optimise complex marketing funnels and consumer journeys, within our Uswitch businessCollaborate and influence product teams to make data-driven guided through split testsMonitor, report and diagnose trends in KPIs, automating wherever possibleCommunicate and present clearly to colleagues across marketing, commercial, finance and productManage data from its raw format to an output of a comprehensive dashboardWhat we’re looking for:Experienced with and passionate about digital, web-based product analyticsStrong SQL skills; particularly in reference to Google Big Query with experience in using analytical and data tooling such as Python, Tableau, Git, dbt etc.Working experienced in setting up A/B tests including analysing results and drawing conclusionsStrong Business acumen and experience building complex operational & financial models, conducting ROI analysis, synthesising recommendations, and presenting to senior executivesPragmatism; understanding of when analysis is good enough to finishStatistically literate, competent with some statistical testing or modelling techniquesHere’s a flavour of what our analysts have been up to this week:Worked with design and product engineers to launch an A/B split test testing a personalisation hypothesisWorked with the product team to identify a bug in the journey of iOS users, increasing that page’s click through rate from 35% to 60%Presented to the whole company about a new model on personalisation of customer journeyCo-ordinated an effort to standardise and push consistent metrics to measure the impact of a new acquisition channel in our ELT pipelines and dashboarding KPIs in TableauOur commitment to you:At RVU, we are dedicated to developing valuable, inclusive, and user-friendly products and services that deliver positive outcomes for all of our customers. To achieve this it’s essential that our teams reflect the diverse range of people in our community. We believe in being the change we wish to see in the world, by embracing our differences and holding ourselves accountable to being open and inclusive teammates and wider community members.BenefitsWe want to give you a great work environment; contribute back to both your personal and professional development; and give you great benefits to make your time at RVU even more enjoyable. Some of these benefits include:A competitive salary and bonus packageEmployer matching pension up to 7.5%Hybrid working approach of in-office (2 days per week) and working from home, and a “Work from Home” budget to help contribute towards a great work environment at homeExcellent maternity, paternity and adoption leave policy, for those key moments in your life25 days holiday (increasing to 30 days) + 2 days “My Time” per yearUp to 30 days per year “working from anywhere”A healthy learning and training budgetElectric vehicles schemeIn office gymFree breakfast in the office dailyHealth insuranceFree access to the Calm and Peppy app for physical and mental healthRegular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected-As a tech company who strives to get better every day, we use Metaview during the interview processes to record and transcribe interviews so we can continuously improve the quality of our interviews and your experience. This has no bearing on the assessment of you as a candidate and you can opt out at any time.