Product Designer

Job Description

About our client:

Our client is on a mission to accelerate home decarbonisation by making it easy for everyone to start that journey today. They help households get the most impactful energy and carbon saving measures for their budgets and circumstances. An innovative technology platform to help households visualise the effects of whole-home electrification, and help installers to streamline the process from contact with the customer to contract-ready jobs. Our client’s technologies are designed to take the pain out of the heating installation lifecycle, from decision making, through installation, to ongoing monitoring and support. The core platform provides tools to make the process easier for both householders and heating engineers, including home energy modelling, customer and installer portals and APIs, and AI support tools tuned to provide practical advice around home heating.

The Role:

We are seeking a highly skilled and versatile creative to join the team. This role is a unique blend of product design and product management, requiring a candidate with expertise in both areas. You will be responsible for driving the design and development of products, ensuring they meet the highest standards of usability, accessibility, and performance.

What you’ll do:

Lead the design and development of products, ensuring consistency and high quality across all user and service touch-points.
Perform UX tasks, including but not limited to creating wireframes, mockups, developing prototypes, design handover and high-fidelity development-ready designs.
Contribute to building and maintaining the design system, incorporating existing UI principles and leveraging tools like Figma, React or MUI.
Conduct user research (qualitative and quantitative) and apply insights to iterate on design solutions, fostering a balance between human- centred and data-driven design approaches. Leveraging tools such as Mixpanel (behaviour analytics) and Dovetail (insight hub) or equivalents.
Collaborate closely with cross-functional teams to define product requirements, prioritise features, and drive product strategy.
Manage product backlogs and roadmap, defining measurements of success and influencing processes to support company growth.
Facilitate creative workshops, including retrospectives, to foster
collaboration and innovation within the team.
Act as a translator of concepts, translating complex systems into
tangible services and facilitating communication between technical and
non-technical stakeholders.
Drive customer advocacy and adoption of our products, developing
strategies to support successful product launches and expansion.
Build and maintain a strong relationship with domain experts.
Be flexible in your role, willing to adapt to changing priorities and take
on additional responsibilities as needed.

You background:

Educational background in Design, Human-Computer Interaction, Product Management, or a related field.
Minimum of 5 years of experience in product design and/or product management roles.
Proficiency in design tools such as Figma.
Strong understanding of UI/UX principles and best practices.
An understanding of the fundamental web technologies
Excellent problem-solving skills and attention to detail, with the ability to
balance human and data-led insights for effective solutions.
A track record of successfully leading cross-functional projects from
discovery to delivery.
Excellent communication and interpersonal skills, easily collaborate
effectively with stakeholders at all levels of the organisation.
Demonstrable ability to thrive in a fast-paced startup environment, with
a willingness to take risks and experiment with new ideas.