Product Director

Purpose

Lead a core team of product managers and technical product managers in our goal to truly operationalize IATA New Distribution Capability (NDC) content for our customers.

This Product team will span across Offer and Order, from Search  Sell Service.

The Product Director will work closely with the Engineering leads.

The Product Director will create product roadmaps showing full stack delivery through the Access channels (API and UI).

The Product Director will lead a team of product professionals within a matrixed organizational environment demonstrating inspirational leadership and thought leadership for the product portfolio.

Main Accountabilities

Provides strategic guidance to the Product Management team for a product portfolio to resolve problems involving highly technical dependencies or creating proposals for changes to requirements or the roadmap. Adapt the requirement approach in line with the product design and development activities to deliver ROI.

Leads the direction of the Product Management principles, methodologies and processes for a product portfolio ensuring that interdependencies are fully identified, documented and solutioned at the enterprise level.

Influences and liaises effectively at a senior and executive level with business and technical teams to analyze and evaluate opportunities for business change requirements to deliver operational efficiencies and drive customer satisfaction within approved budgets.

Partners with cross functional leaders, as well as onshore/offshore resources, to deliver the right products to our customers at the right time in the right experiences.

Responsible for coaching, mentoring and developing the Product Management team for a product portfolio to deliver their objectives and manage their performance as well as guiding them to achieve their personal growth aspirations.

Responsible for providing regular feedback on performance and behaviors as part of the Performance Enablement practice and fostering a high-performing team.

Accountable for resolution of escalated issues; responsible for communication issues and resolutions to senior leadership.

Experience/Skill Requirements:

Experience in product, consultancy or business analysis

Leadership of multi-disciplined and geographically dispersed teams.

Enterprise breadth knowledge and strategic understanding of business and product and key commercial clients.

Knowledge of financials to create sound business cases.

Strategic understanding of functional area and responsibilities as they relate to people, business and clients.

Communicate effectively on the purpose and vision of the product roadmap to the wider product and cross functional teams. Ability to inspire teams to high performance and understand their role in delivering or contributing to the business outcomes.

Deep understanding of tech trends and travel industry.