Product Lead, Core Banking Platform

Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver.  We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders.

We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally.  We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers.

The business model we have created is unique and difficult to replicate, with our ‘best of both’ approach combining deep human expertise with advanced digital, tech and data capabilities.  This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale.  We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you’re willing to roll up your sleeves, contribute new ideas and believe anything is possible, you’re our kind of person.

Work with us because you:

• Want to be part of a bank built for the dynamics of the modern world
• Relish a challenge and enjoy a fast-paced, innovative and hardworking culture
• Enjoy finding new and better ways to solve complexity and make things happen
• Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups
• Care about society and the environment and want to be part of a business that cares too
• Want to continue to grow professionally and be the best version of yourself

The Product Lead for Core Banking Platform will unify how the bank prioritises investment in Core Banking, building a single coherent roadmap and creating scalable ways of working across the businesses the platform serves.



We've proven the platform in Real Estate, with over 80% of originations now running on the platform. This role decides which platform capabilities deliver long-term business value as that proof point extends into Structured Lending and Savings.



Key Responsibilities



Real Estate — Sustaining & Scaling

• Represent Real Estate's requirements through the 13 in-flight servicing readiness initiatives, Portfolio migration (Q1 2027) and full retirement of the dual-platform estate (Q2 2027).
• Shape the business case for bridging drawdowns as a platform capability — a stretch target for end of 2026.

Structured Lending — Build Support

• Represent Structured Lending's requirements as it builds toward real accounts live in Q1 2027.
• Own the business case for moving off the legacy platform and unlocking new proposition capability such as multi-currency.

Savings Onboarding

• Represent Savings' requirements — the largest book the platform will carry, and the true test of it operating at volume.

Strategic Roadmap Management

• Own and evolve the Core Banking Platform roadmap by gathering and summarising demand across Real Estate, Structured Lending and Savings.
• Partner with cross-functional teams (e.g. Core Banking delivery, Engineering, Compliance, Finance) to prioritise initiatives that deliver ROI, reduce platform risk exposure, and align with the Bank's strategic goals.
• Track progress against platform simplification — six legacy platforms retired by 2029 as each book completes its move to Core.

Demand Shaping & Prioritisation

• Facilitate structured collection, documentation, and prioritisation of platform requirements and use cases across Real Estate, Structured Lending and Savings.
• Support business lines to translate platform requests into clear product requirements – who is impacted, what the underlying need is, what success looks like.
• Maintain a data-led view of platform performance and customer/colleague impact across all business lines on the platform, grounding prioritisation in evidence rather than stakeholder volume.

Platform Constraint & Capacity Management

• Partner with both the Core Banking Delivery Lead and Engineering Manager to maintain a clear, shared view of platform capability, technical debt and delivery capacity as build activity ramps up.
• Own trade-off decisions where business lines compete for platform capacity, escalating to the CPO where consensus isn't possible.
• Identify opportunities to build shared, reusable platform capability rather than one-off, business-line-specific solutions.

Business Case & Value Realisation

• Build and support business cases for platform investment using real, in-flight examples as reference points.
• Ensure platform initiatives have robust business cases and stakeholder buy-in to move swiftly into delivery.

Cross-functional Collaboration & Demand/Delivery Partnership

• Act as the bridge between business line product leads (Real Estate, Structured Lending, Savings) and the Core Banking delivery team.
• Bring a mindset of continuous discovery and structured prioritisation to platform demand.
• Act as the escalation point for platform-related roadmap conflicts between business lines.

Value This Role Will Add

• Introduces a single, coherent demand function to the Core Banking Platform, rather than business lines competing for priority independently.
• Owns business outcomes (not just requirements-gathering) such as successful Savings onboarding, Real Estate back-book savings, and Structured Lending's move off Ambit.
• Aligns platform investment with the bank's platform simplification goal — six legacy platforms retired by 2029, consolidating onto one strategic core.
• Builds coherence across every business line on the platform by setting a single, credible roadmap.
• Accelerates delivery through upfront shaping, prioritisation, and a clean demand/delivery split with the Core Banking PM team.
• Elevates the platform's credibility across the bank by clearly articulating the value and rationale behind prioritisation decisions.

• Proven experience in product management, ideally in the financial services or fintech industry.
• Proven track record of launching and managing successful digital products.
• Strong analytical and problem-solving skills, with a keen eye for detail.
• Excellent communication and interpersonal skills, with the ability to build strong relationships across teams.
• Experience with agile methodologies and tools such as JIRA, Trello, or similar.
• A passion for innovation and a deep understanding of customer needs and market trends.

Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:

• Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
• Free access to Headspace, a mindfulness & meditation digital health app
• Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
• EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health
• Cycle to work scheme
• Discounts on gym membership
• Contributory pension scheme & death in service

Your Lifestyle - It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.

• Minimum of 27 days holiday per year
• Option to buy or sell holiday days through our flexi-holiday scheme
• Discounts on gym membership nationwide
• Access to discounts on a range of high street and online brands
• Community support and charitable giving

Your Contribution - We’re focused on rewarding those that go the extra mile in helping us achieve our goals.

• Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
• Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done