Product Manager

At Eakin Healthcare, care is at the heart of everything we do.

We are a family-owned global medical device company driven by a simple vision: Where Care Leads, Hope Follows. For more than 50 years, we've been developing innovative healthcare solutions that make a meaningful difference to the lives of patients around the world.

Today, our team of over 700 colleagues operates across three UK manufacturing sites, 12 international sales and distribution centres, and exports to more than 60 countries worldwide. From market-leading Ostomy and Respiratory therapies to our trusted Respond home delivery service, we're committed to improving lives through innovation, quality and exceptional care.

We don't just care for the people who use our products and services, we care for our colleagues too. That's why we're proud to be recognised as a Great Place to Work®, creating an environment where people can thrive, grow and make a real impact.

If you're looking for a career with purpose, where your work matters and your contribution is valued, we'd love to hear from you.

WHY JOIN US?

We’re good at what we do – come and join us and you can benefit from:

• Blended Working


• Bonus


• 25 days holiday plus bank holidays (rising to 28)


• Option to buy holiday days


• Wellbeing Programme


• Health Cash Plan


• Pension


• Life Assurance


• Enhanced Maternity/Paternity


• Cycle to Work Scheme


• Referral Scheme


• Long Service Awards


• Free Parking

JOB OVERVIEW

Job Title: Product Manager (Pouches & Accessories) – Ostomy 

Reporting to: Senior Product Manager (Pouches & Accessories) – Ostomy 

Hours per week: 37.5 hours per week

Shift Work: No

Travel: Occasional

Direct Reports: Yes - 1

JOB PURPOSE

Reporting to the Senior Product Manager - Ostomy, the Product Manager (Pouches & Accessories) – Ostomy is responsible for supporting the execution of the product vision and strategy of the Global Ostomy business. 

The Product Manager (Pouches & Accessories) – Ostomy will take a holistic view of the product experience and will support the portfolio through all stages of the product lifecycle (from NPD to maintenance in market), maximising revenue, profit, market share and user experience. 

The Product Manager (Pouches & Accessories) – Ostomy acts as the voice of the user inside the Global Ostomy business and is an expert in translating their needs into product shaping information through NPD specification documentation (URS - ‘User Requirements Specification’ and MRS ‘Market Requirements Specification’) 

The Product Manager (Pouches & Accessories) – Ostomy will support activities that help define and maintain our global product portfolio, ensuring we have both a commercially compelling and operationally effective product offering. 

Working alongside colleagues in the Product & Insights Team, the Product Manager (Pouches & Accessories) – Ostomy will play a key role in helping create and sustain a culture of embedding a user-based approach to all messaging, communication and development of our product propositions. 

KEY RESPONSIBILITIES

Product Management  

• Working closely with the Senior Product Manager (Pouches & Accessories), maximise the commercial performance of the Global Ostomy Pouches & Accessories portfolio and support our ambition of delivering best-in-class global product management.  

• Own the Global Ostomy Pouches & Accessories portfolio throughout the product lifecycle, ensuring effective management from concept through to end of life while supporting the global commercial strategy.  

• Proactively manage the Global Ostomy Pouches & Accessories portfolio, optimising SKU complexity to balance commercial opportunity, operational efficiency and customer needs.  

• Act as the subject matter expert for the Global Ostomy Pouches & Accessories portfolio, using market, customer and commercial insights to identify opportunities for product enhancements and future developments.  

• Maximise the commercial potential of the portfolio by identifying opportunities for line extensions, lifecycle management and continuous product evolution.  

• Monitor global commercial performance and develop clear product strategies and recommendations when intervention is required to improve performance.  

• Develop and maintain a deep understanding of global market dynamics, supporting research and analysis to identify emerging trends, unmet needs and commercial opportunities.  

• Lead competitor analysis for the Global Ostomy Pouches & Accessories portfolio, maintaining accessible and up-to-date intelligence that supports strategic decision-making across the business.  

• Partner with Quality and Regulatory teams to support commercial activities required to achieve and maintain MDR compliance across the Global Ostomy Pouches & Accessories portfolio.  

• Collaborate cross-functionally to assess, plan and successfully implement changes to product specifications.   

• Champion the Global Ostomy Pouches & Accessories portfolio, ensuring product presentation, positioning and supporting materials consistently reflect the highest standards.  

• Deliver engaging product training for new Ostomy employees, tailoring content to meet the requirements of different functions and audiences where appropriate.   

• Maintain accurate and up-to-date technical product documentation for the Global Ostomy Pouches & Accessories portfolio. 

Product Development 

• Work in close partnership with Eakin R&D (ERD) to play a leading role in the New Product Development (NPD) process, ensuring market, customer and user needs are translated into commercially successful product solutions.   

• Support the development and ongoing maintenance of the Global Product Roadmap, ensuring priorities align with strategic business objectives.   

• Play a key role in developing and executing go-to-market launch plans that deliver agreed commercial objectives and successful product introductions.   

• Collaborate closely with the ERD Innovation team to identify new growth opportunities across global ostomy markets and adjacent therapeutic areas.   

• Actively contribute to the NPD stage-gate process, ensuring projects progress effectively and products are launched successfully and on time.   

• Partner with the Global Marketing Team to develop compelling product positioning, value propositions and messaging, underpinned by robust market, customer and user insights. 

AS A SUCCESSFUL CANDIDATE YOU’LL HAVE:

Essential

• BSc/BA in relevant field 

• Previous Product Management experience 

• Strong data analytical skills 

• Strong communication skills 

• Strong presentation skills 

• Ability to network internally and externally 

• Attention to detail 

• Ability to take complex information and distil this into simple compelling stories 

Desirable 

• Professional qualification in Marketing, Product Management, or equivalent 

• Specific experience in Ostomy Care, Wound Care, Urology 

• International experience 

• Previous experience of working within a family owned/run business 

COMPETENCIES

Business Insight - Applying knowledge of business and the marketplace to advance the organization’s goals.

Customer Focus - Building strong customer relationships and delivering customer-centric solutions.

Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Balances Stakeholders - Anticipating and balancing the needs of multiple stakeholders.

Global Perspective - Taking a broad view when approaching issues, using a global lens.

Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.

Collaborates- Building partnerships and working collaboratively with others to meet shared objectives.

Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Equality, Diversity & Inclusion

We are committed to equality, diversity, and inclusion and welcome applications from all qualified candidates. We value different backgrounds, experiences, and perspectives and are dedicated to providing equal opportunities for all.

Early Closure Statement

We reserve the right to close this vacancy early if we receive a high volume of applications, so we encourage early submission.

Right to Work in the UK

Please note that Eakin Healthcare is unable to provide sponsorship for this role. Applicants must have the legal right to work in the UK at the time of application.

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