Product Manager

Our mission is to unlock the full potential of payment cards. We offer a suite of financial infrastructure APIs that enable developers and organisations to build programmable experiences connected to purchases made in real-time using a payment card. Our tools are transforming how merchants and users interact by powering real-time, event-driven engagements in the loyalty vertical.

Our APIs are used by start-ups through global enterprises and are supported by the world’s largest card networks, such as Visa, Mastercard and American Express.

What does your day to day look like?

• You'll work closely with Engineering, Design, and all GTM functions, while embodying a customer-centric approach, developing empathy for users, leveraging data-driven insights, and understanding the competitive landscape and industry trends.
• Be accountable for product development, validation, prioritisation, quality metrics, planning, and go-to-market product operations, fostering a strong sense of ownership related to the platform's user experience.
• Responsible for product strategy, mapping high-level user stories, and refining use-case level user stories and roadmaps for product engineering readiness
• Collect feedback from Customers, Sales, CX, Engineering, Design, and Support Teams, ensuring both functional and non-functional requirements are considered in product design and development
• Foster a data-driven culture, empowering the team and stakeholders to make well-informed decisions based on user feedback, industry trends, and competitive landscape insights
• Actively contribute to the implementation of company-wide processes, strategies, improved culture, and values, while emphasising collaboration, communication, influence, and embodying core values
• Ensure high-quality product delivery, using an iterative approach with a bias towards learning quickly, testing key assumptions, and actively mitigating risks in collaboration with engineering teams.
• Ship the whole experience by gathering requirements, defining functionality, setting clear goals, and ensuring lateral impacts are planned for and aligned with stakeholders.
• Set and adhere to measurable goals, synthesise new opportunities for the future, and influence the implementation of business-wide strategy relating to product domains.
• Define and work towards a clear roadmap of prioritised features and initiatives that align with the product vision and strategy, considering diverse inputs and perspectives within the matrix management model.

Tools you'll be familiar with:

• Atlassian products (Jira, Confluence)
• Miro
• Figma
• Google Workspace

Our way of working:

We're a distributed team, with the primary engineering teams in Portugal and UK. Our wider team are on most continents of the world. Your day to day team will be based in a European timezone (GMT +/- 2h). Our working language is English.

This role is primarily remote, with occassional travel/office visits.

Why join us?

We're changing the world of rewards and card-linked offers. Our platform is being used by some of the largest banks in the world. We're building a fun team who enjoy delivering robust and reliable software that companies depend on. We're not stuffy, but we do run in a high-compliance environment. We're a PCI DSS Level 1 Service Provider, working through ISO27001:2022 and SOC 2 Type 2 certifications. Security and training is part of our culture as much as enjoying your work and balancing life.

You'll be joining an existing engineering team that know the product well. We're filling this role as our loved Product Manager has found an awesome role in a different industry that she couldn't pass by. We told her we couldn't accept her resignationm but we kind of had to.

As a scaling company, our benefits are evolving. As a minimum, you can expect:

• Fun work trips periodically, including meetups and events across UK and Europe.
• 26 days annual leave plus nine Scottish bank holidays
• Discretionary Bonus
• Pension contributions
• Training and certifications
• Medical cover

Benefits presently under review:

• Enhanced pension contributions
• Access to online training programmes