Product Owner

Job Description

About The Role

We run a small but perfectly formed delivery team at Ecotricity. Between our Project managers and Product Owners we’re responsible for leading the delivery of the technology and associated business change here at Ecotricity.

We have vacancy for a product owner to pair up with one of delivery teams and support the optimisation of one our platforms.

The success of our entire business relies on digital channels and a self-service first model. The energy industry is complex though and many systems and services must be integrated to create journeys that support our customers’ needs. We’re building these journeys that also allow our contact centre agents to fully support our customers and plug the gaps where self-service isn’t possible.

Responsibilities

Managing the build and continuous delivery of awesome software experiences that improve performance of our platforms
Managing stakeholders through steering, agile ceremonies, stand-ups and workshops
Run requirement gathering workshops with internal and external stakeholders.
Continuous monitoring of product-related technical debt, working alongside the developers to ensure that sprints have an appropriate mix of new functionality, fixes and on demands changes
Management of Product Backlog and prioritising requirements based on the business goals
Development of User Stories, Acceptance Criteria and Epics
Strong business case and cost benefit analysis skills

Key Relationships

Senior Business Stakeholders.
UX Team
Development teams
QA Team

About You

Knowledge and skills

Heavyweight digital product owner experience
Stakeholder management and facilitation of decisions of all sizes
Technical resource management
Project Manager collaboration
Management of Product Backlog
Development of User Stories
Sprint planning and tracking
Senior presentation skills (c-suite)
Risk and issue management
Agile project estimation using story pointing and velocity reporting
Project financial modelling

Requirements

Demonstrable experience of having delivered brilliant digital products and services
Strong Jira experience including story pointing and velocity tracking
Attention to detail, methodical approach
First-rate written and verbal communication
Proven personal development, self-management and a desire to be brilliant
Clear and concise relaying of ideas and concepts
Passionate about UX and previous involvement in creative UX builds
strong user story writing experience using, gherkin/cucumber format and providing acceptance criteria
Experience & confidence in public speaking

Advantageous

Digital agency experience
Atlassian ‘Confluence’ tool experience
Experience of working with both front-end and backend tech teams to deliver projects
Knowledge of sustainability issues and a passion to fix them using technology
Product Owner (certified)
Recent experience in the Energy industry

About Us

What's in it for you...

Healthcare plan, life assurance and generous pension contribution
Volunteering day
Hybrid working
Various company discounts (including gym, shops, days out and events)
Holiday of 25 days (plus bank holidays) & ability to buy/sell days
Cycle to work scheme, car pooling and onsite parking available

As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025

Flexibility statement

The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment.

Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity- the green kind.
Our mission was, and remains, to change the way energy is made and used in Britain- by replacing fossil fuels with clean, renewable energy.

We don't just supply green energy, we use the money from our customers' bills to make it ourselves too- we build windmills and sun parks in Britain. We call this 'bills in to mills'. In 2021, we started work on building two new solar parks, and now we're bringing geothermal energy to our customers' fuel mix, a first in the UK. We're also developing green gas mills which will generate 100% green gas from a source that we will never run out of- grass.

We don't just focus on energy though- we built Electric Highways, Britain's leading network of electric vehicle charging points, we helped Forest Green Rovers become the greenest football club in the world, and, in partnership with RSPB, we launched Britain's greenest mobile phone service, Ecotalk.

Ecotricity is an equal opportunities employer and is committed to providing equality for all.