Product Support Application Specialist

Role: Product Support Application Specialist

Location: South Wales, Field Based (Own vehicle and driving license required)

Hours: Full-time

Contract: 12 months, Inside IR35

Pay: £200 - £230 per day PAYE basic or £265.27 - £305.06 per day Umbrella

An excellent opportunity has arisen for a Product Support Application Specialist to join one of our longstanding clients, a leading global healthcare organisation.

This is a customer-facing, field-based position, supporting laboratories across South Wales with diagnostic systems, training, troubleshooting and technical support. Full training and induction will be provided.

Benefits:

25 days holiday + bank holidays
12-month contract
Full training and induction provided
Mileage paid weekly
Varied field-based role working directly with laboratory customers

The Requirements:

Must be based in South Wales
Biomedical Scientist or laboratory experience required
Own vehicle and UK driving licence required
Experience within diagnostics or pathology laboratories advantageous
Strong customer service and communication skills
Comfortable in a customer-facing role
Must be happy to travel throughout the region and across mainland UK
Flexibility for overnight stays when required

The Role:

Visit and support laboratory customers across South Wales
Provide hands-on product and application support
Train laboratory staff on diagnostic systems
Troubleshoot technical and application issues
Support system implementation and optimisation
Build strong relationships with customers
Work alongside technical and engineering specialists
Travel throughout mainland UK when required, including overnight stays

If you're keen to join an exceptional team where you can combine your laboratory experience with a varied, customer-facing field role, then please apply to this Product Support Application Specialist role below or call Chloe McCausland on (phone number removed) between 8:30am - 5:00pm
Only candidates based in UK and eligible to work in UK are allowed