Production Shift Supervisor

• Location: County Durham
• Job Type: Full-time, Night Shift
• Salary: Competitive

Join a leading, award-winning company with a 28-year heritage and a commitment to quality, consistency, and service. We are excited to offer a fantastic opportunity for a Production Shift Supervisor at our headquarters in County Durham. This pivotal role is responsible for managing all production activities and resources during the night shift, blending hands-on operational management with people management.

• Operational Management:

  • Coordinate all manufacturing activities during the night shift to ensure optimal performance and efficiency.
  • Monitor and manage shift KPIs, including output, downtime, waste, and labour usage.
  • Ensure production schedules are completed on time and adhere to the highest quality and safety standards.
  • Support and maintain strict compliance with HACCP, BRCGS, health & safety, and hygiene procedures.
  • Communicate shift performance, challenges, and solutions clearly during handovers.
  • Collaborate with planning, technical, warehouse, and engineering teams to resolve issues and maintain operational flow.
  • Lead and contribute to continuous improvement projects focusing on waste reduction, line efficiency, and process control.

• People Management:

  • Lead, support, and motivate a team of production operatives to work safely and effectively.
  • Develop a high-performing team culture with clear expectations and positive reinforcement.
  • Promote inclusion, respect, and well-being among all staff.
  • Manage team duties such as resource planning, holiday approval, absence management, and performance conversations.
  • Handle disciplinary and grievance matters in line with company procedures.
  • Participate in the recruitment, onboarding, and training of new team members.

• Proven experience in production supervision, ideally within a food or FMCG manufacturing environment.
• Strong knowledge of manufacturing operations, including planning, OEE, KPIs, quality systems, and compliance standards.
• Excellent communication skills and the ability to influence, coach, and support others.
• High attention to detail, excellent organisation, and a calm, solutions-focused mindset.
• Comfortable working in a dynamic, multicultural environment and promoting an inclusive culture.
• IT literacy, particularly in Excel and production systems, with the ability to maintain and analyse reports.

• Competitive salary and great benefits package.
• Employer contribution company pension.
• Life insurance.
• Holiday Club - Discounted holiday rates/breaks.
• Employee Benefits Platform.
• Employee Assistance Programme & 24/7 GP access.

• Mandatory Level 1 & 2 Food Safety Training.
• In-house people management training aligned with our company values.
• Accredited external training in people management, if not already held.

• Work in a supportive, inclusive culture where your voice is heard.
• Be part of a company that champions both operational excellence and people development.
• Enjoy competitive pay and a comprehensive benefits package.