Production Support Engineer (Unisys / Enterprise Scheduling)

Production Support Engineer (Unisys / Enterprise Scheduling) Contract - Paying between £550 to £700 Per Day, Inside IR35, Based in South Wales, Hybrid Working, To Start ASAP

Your new role

We're seeking an experienced Production Support Engineer to support and enhance critical enterprise platforms within a complex production environment.

This is a hands-on role where you'll lead major incident resolution, drive automation, improve operational resilience and act as a senior escalation point for business-critical systems.

Key Responsibilities:

Lead technical recovery during major incidents and service outages
Provide 3rd line support across core operational platforms
Manage and optimise job scheduling, monitoring and operational tooling
Support SQL Server environments, troubleshooting performance and availability issues
Drive automation through PowerShell and process improvement initiatives
Support change, release, DR and business continuity activities
Work closely with infrastructure, development and security teams to ensure stable and reliable services
What you'll need to succeed

Strong background in IT Operations, Production Support or Infrastructure environments
Hands-on Unisys experience
Experience with enterprise scheduling tools, ideally OpCon
SQL Server administration and troubleshooting
Windows Server, PowerShell and SFTP
Major Incident Management and problem resolution
ITIL / ITSM experience

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Only candidates based in UK and eligible to work in UK are allowed