Professional Development & Events Team Manager

Professional Development & Events Team
Manager 

Location: London (40 Queen
Street, EC4R 1DD) with hybrid working (2 days office / 3 days remote) 

Salary: £58,191 – £63,191 per
annum plus generous annual leave and pension, Salary will be determined based
on skills, experience and alignment with the role, in line with our pay policy. 

Contract: Full-time, permanent 

The Chartered Association of Business Schools
(Chartered ABS) is the voice of the UK’s business and management education
sector. We represent and support business schools across the UK, championing
their role in driving economic growth, productivity, innovation and leadership
development. 

Through professional development, events, research
and policy engagement, we help our members maintain world-class standards of
teaching and research while creating opportunities for collaboration with
business, government and higher education leaders. 

We are now seeking an experienced and commercially
minded Professional Development & Events Team Manager to
lead the delivery and growth of our award-winning events and professional
development portfolio. 

Role Summary 

This is a key leadership role within the
organisation, reporting to the Director of Professional and Programme
Development. 

You will lead our Events Team, overseeing the
planning, production and delivery of a diverse portfolio of conferences,
professional development programmes and member engagement activities. Combining
strategic thinking with operational excellence, you will ensure our events
continue to deliver outstanding experiences for participants while supporting
the sustainable growth of the organisation.

You will play a central role in shaping new
programmes, strengthening relationships with members, speakers, sponsors and
partners, and using data, technology and automation to improve the participant
journey and enhance business performance. 

As a team manager, you will lead and develop
colleagues, fostering a collaborative, high-performing culture focused on
continuous improvement and exceptional customer service. 

Key responsibilities:

• Lead the planning, production and delivery of the
  Chartered ABS events and professional development portfolio, ensuring
  programmes are engaging, high quality and commercially successful.


• Research emerging sector trends and member
  priorities to develop relevant conferences, workshops and professional
  development programmes.


• Recruit, manage and support speakers, facilitators
  and external contributors.


• Oversee the participant journey from initial
  enquiry through to post-event engagement, ensuring an outstanding customer
  experience.


• Develop personalised participant communications
  and improve operational efficiency through the effective use of technology and
  automation.


• Drive participant recruitment by building strong
  relationships with members, business schools and prospective
  delegates.


• Support sponsorship and commercial partnership
  activity to maximise engagement and long-term value.


• Use CRM data, dashboards and performance insights
  to inform decision-making and improve commercial performance.


• Work closely with marketing colleagues to develop
  targeted campaigns that maximise registrations.


• Lead, develop and support the Events Team,
  promoting collaboration, continuous improvement and operational
  excellence. 

About you 

You will be an experienced events or professional
development manager with excellent organisational, leadership and relationship
management skills.

You will bring: 

• Experience managing conferences, events, training
  courses or professional development programmes.


• Experience delivering excellent participant,
  customer or member engagement within a membership organisation, higher education
  institution or similarly customer-focused environment.


• A successful track record of recruiting
  participants through relationship management, marketing activity and data-led
  decision making.


• Experience leading, developing and motivating
  teams.


• Strong project management skills, with the ability
  to manage multiple priorities and deliver high-quality outcomes.


• Experience writing engaging and marketable event
  programmes and working closely with marketing teams.


• Strong commercial awareness with the ability to
  balance member value with organisational objectives.


• Experience improving operational processes through
  technology, automation and digital innovation, together with experience in
  business development, sponsorship or account management, would be
  advantageous. 

Above all, you will be collaborative,
customer-focused and motivated to deliver exceptional professional development
opportunities that make a lasting impact for our members.

For more details, please refer to our job
description and person specification.

What we offer

We offer a collaborative and supportive working
environment guided by our core values of Community Building, Agile Expertise,
Authentic Accountability and Purposeful Impact.

Our benefits include:

• Hybrid working (minimum two days per week in our
  central London office)


• Generous annual leave plus bank
  holidays


• Attractive employer non-contributory
  pension


• Life assurance and wellbeing support


• Season ticket loans, cycle-to-work scheme and eye
  care support


• Flexible working arrangements

How to apply

All applicants must have the right to work in the
UK as we are unable to sponsor work visas.

Starting salary will be determined based
on skills, experience and alignment with the role, in line with our pay
framework.

To apply successfully, please submit:

• A CV, and


• A covering letter (maximum one page) explaining
  how you meet the person specification.

Applications should be sent by an email via the
button below. 

Closing date: 31 August 2026. 

Please note that this vacancy may close earlier
than the advertised date if a high volume of applications is received. 

The Chartered Association of Business Schools is an
equal opportunities employer committed to creating an inclusive workplace. We
welcome applications from people of all backgrounds and abilities and will
provide reasonable adjustments throughout the recruitment process where
required. 

We are committed to fair and consistent pay. Salary
will be positioned within the advertised range based on relevant experience,
alignment with the role and internal equity.