Professional Services Manager

Head of Implementation (ERP, Finance, Distribution, CRM, Project Management) - Lead a dynamic team and drive end-to-end ERP projects in a thriving niche market!

A Head of Implementation (ERP, Finance, Distribution, CRM, Project Management) is required by a growing, highly profitable software vendor based in Halesowen. This company is the market leader in distribution software. With 33 employees and a stellar reputation, their modern .NET and SQL Server-based platform is the product of choice for their business niche nationwide.

You will need:

• Solid ERP implementation experience across finance, distribution, supply chain, and CRM.
• A track record of managing ERP projects and leading consultants.
• Hands-on project management and implementation skills.
• Experience in discovery, scoping, and functional requirements.
• Strong knowledge of accounting principles (credits, debits, P&L, depreciation).

You will receive structured onboarding by shadowing existing projects, then quickly progress into leading implementations and managing your own team. You'll work across finance modules and CRM (MS Dynamics CE), ensuring clients receive high-quality end-to-end solutions.

As Head of Implementation, you'll manage a small team (2 ERP consultants, 1 CRM consultant), while actively contributing to project delivery. The role is hands-on and strategic - a genuine player-manager position.

What makes this role stand out:

• Lead a tight-knit implementation team in a low-turnover, high-retention business.
• Join a company where people stay, grow, and double their salary through internal promotions.
• See projects through from discovery to go-live.
• Enjoy a fun, collaborative office environment (3 days per week in Halesowen).
• Work with leading-edge .NET ERP software and MS Dynamics CE.