Program Management Office Manager

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Job Description - Program Management Office Manager

You’ll work within the Group Transformation function as a member of the Enterprise PMO management team. The role will work across the Group Transformation change portfolio to lead on support, governance and assurance services across the Group Transformation delivery portfolio. You'll also establish a Centre of Excellence to establish best practice and identify continual improvement opportunities across EPMO and delivery services.

Job Title – PMO Manager
Location – Bury, BL9 8RR
Working rota – Monday to Friday, 12-month fixed-term contract
Working hours – 40hrs per week

What you'll be doing:

Work closely with the Enterprise PMO Director, Enterprise PMO Manager (Programme and Projects) and other Group Transformation leadership colleagues to effectively manage the change portfolio.
Manage PMO Analyst resources to ensure effective operation of portfolio-level processes.
Support the QA of Enterprise PMO outputs to drive consistency and continuous improvement.
Review and identify opportunities to improve portfolio processes delivered as part of PMO Service catalogue.
Review and identify opportunities to improve assurance processes to support effective change delivery across programmes and projects.
Manage the continual development, roll-out and adoption of Enterprise PMO processes to Group Transformation Delivery teams and wider JD stakeholders to ensure understanding and adoption of the Service catalogue.
Identify opportunities to improve the effectiveness of risks and issues management, guidance and maturity of Enterprise PMO services.
Create Executive reports to show portfolio performance including key performance and financial KPI information at relevant portfolio forums.
Identify opportunities to improve the development of performance information creating reports to demonstrate portfolio performance.
Identify opportunities to improve efficiency and effectiveness of reporting outputs using existing PPM tools, additional capability and manual processing.
Identify efficiency opportunities around relevant metrics to report on effective portfolio performance across change delivery.
Define development plan for direct reports to include objective setting, performance monitoring and development courses aligned to performance and progression aspirations.

What we're looking for:

3+ years PMO Management experience.
Experience in the ongoing development of governance and assurance processes across programmes and projects to support effective portfolio management.
Experience in implementing project and change management methodologies and approaches in waterfall and agile environments.
Experience in identifying and implementing improvements in programme and project planning to drive critical path, milestones, dependencies and resource requirements and forecast at portfolio level.
Experience in supporting improvements in effective reporting framework to demonstrate assurance against delivery success across a complex change portfolio.
Experience of working with and supporting senior level stakeholders.
A ‘can-do’ attitude and willingness to adapt at short notice to the needs of the projects.

The Company:

The JD Group is a leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors and Gyms with over 60,000 colleagues over 3,400 stores across several retail fascia's in over 30 markets around the world.

We are an equal opportunities employer who embraces and values differences. We recognise the importance of an inclusive workplace culture in which everyone can thrive irrespective of their background or identity.

To be a part of this successful and continuously growing company, you will have the desire to ingrain our strategic goals of being a people first, a digital leader and customer focused organisation which provides operational excellence and is continuous with identifying new areas of growth into our day-to-day.

Interested?

If you are interested in this position, then press the

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Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of your application, please consider your application to have been unsuccessful on this occasion.

Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.
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