Programme Assistant

Programme Coordinator
Cambridge | Hybrid Working
£26,871 per annum
Full Time | 40 Hours per Week

Are you a highly organised coordinator who enjoys working behind the scenes to deliver exceptional customer experiences?

We're looking for a Programme Coordinator to join a successful and growing team responsible for delivering world-class leadership and development programmes. This is a varied role where you'll support the planning, organisation and delivery of face-to-face, online and blended learning programmes, ensuring everything runs smoothly for participants and programme teams alike.

The Role

Working as part of a collaborative operations team, you'll provide essential support before, during and after programme delivery. No two days are the same, and you'll play a key role in ensuring programmes are delivered to the highest possible standard.

Key Responsibilities

Preparing programme materials, merchandise and delegate packs
Coordinating name badges, certificates and programme documentation
Supporting Programme Managers with programme logistics and last-minute requests
Assisting with venue set-up and programme delivery activities
Creating participant feedback reports and programme documentation
Managing stock levels and liaising with suppliers
Supporting the shipment of programme materials both within the UK and internationally
Maintaining office supplies and ensuring a professional working environment
Managing and responding to internal support tickets
Providing outstanding service to programme participants and internal stakeholders 

About You

To be successful in this role, you'll ideally have experience within administration, coordination, events, training, operations or customer service and enjoy working in a fast-paced environment.

You will also have:

Excellent organisational and time management skills
Strong attention to detail and commitment to quality
Outstanding communication skills, both written and verbal
The ability to manage multiple priorities and deadlines
A proactive and flexible approach to work
Strong Microsoft Office and digital platform skills, including Teams and Zoom
A customer-focused mindset and passion for delivering excellent service
The ability to work independently whilst contributing positively to a team 

What's in it for You?

Hybrid working environment
Opportunity to join a highly respected organisation
Varied and interesting role with plenty of responsibility
Supportive and collaborative team culture
Ongoing training and development opportunities
Competitive salary and benefits package 

If you're an organised and proactive coordinator looking for a varied role where you can make a real impact, we'd love to hear from you
Only candidates based in UK and eligible to work in UK are allowed