Programme Manager

Overview

Key Responsibilities

Programme Leadership & Delivery

• Lead the planning and execution of customer programmes, including repairs, modifications, reliability improvements, and product lifecycle activities.
  
• Manage programme cost, schedule, and performance against contractual and internal commitments
  
• Identify risks and opportunities, implementing mitigation strategies and continuous improvement actions
  
• Ensure all activities maintain safety, airworthiness, and configuration control
  

Customer Relationship Management

• Act as a primary point of contact for programme -related activities
  
• Provide structured updates, recovery plans, and communication on technical or commercial issues
  
• Lead regular customer reviews covering performance metrics, reliability trends, and delivery performance.
  
• Build strong, long -term customer relationships to support future business growth
  

Technical & Engineering Coordination

• Work closely with Engineering, Quality, and Operations teams to resolve technical issues
  
• Coordinate investigations, root cause analysis, and corrective actions
  
• Drive prioritisation and delivery of technical changes and product improvements
  
• Ensure engineering decisions maintain safety, reliability, and certification integrity
  

Operations, Supply Chain & Commercial Interface

• Collaborate with Operations and Supply Chain to ensure efficient delivery performance and product support.
  
• Monitor cost drivers and support cost -reduction and margin improvement initiatives.
  
• Support commercial activities including contract discussions, warranty claims, and pricing
  

Performance Monitoring & Reporting

• Champion data -driven performance metrics such as reliability trends, MTBF, and delivery performance
  
• Prepare and deliver programme status reports to internal and customer stakeholders
  
• Drive continuous improvement against KPIs and overall programme performance
  

Compliance, Governance & Safety

• Ensure all activities meet applicable aerospace regulations, export controls, and internal standards
  
• Maintain robust configuration control of hardware and documentation
  
• Promote a strong safety and airworthiness culture across all programme activities.
  

Skills & Experience

Essential

• Proven programme or project management experience within the aerospace industry
  
• Strong understanding of hydraulic or electro -mechanical actuation systems
  
• Ability to lead and influence cross -functional teams (engineering, operations, quality, supply chain)
  
• Excellent communication and customer engagement skills
  
• Experience managing financial performance, risk, and complex stakeholder environments
  
• Strong analytical capability to resolve technical and operational issues
  

Desirable

• Experience supporting complex engineering or product -based programmes
  
• Understanding of aerospace regulatory frameworks and configuration control principles
  
• Background in engineering, operations, or supply chain
  
• Project management certification (e.g. APM, PMI)

Personal Attributes

• Customer -focused with a proactive and responsive mindset
  
• Strong problem solver with a high level of ownership and accountability
  
• Highly organised, with the ability to manage multiple priorities effectively
  
• Confident communicator capable of handling complex or challenging discussions
  
• Collaborative and structured team player with positive leadership qualities