Programme Manager

Job Description

Key Responsibilities

• Lead large-scale transformation programmes from planning through to delivery.


• Manage multiple projects and workstreams at the same time.


• Develop programme plans, budgets, governance and reporting.


• Lead Project Managers and Business Analysts.


• Manage risks, issues, dependencies and change requests.


• Drive business readiness, implementation and transition activities.


• Track programme costs, benefits and overall value.


• Build strong relationships with clients and senior stakeholders.


• Provide clear updates and recommendations to executive teams.

What We Are Looking For

Essential

• Strong Life & Pensions experience.


• Proven experience leading complex transformation programmes.


• Experience managing Project Managers and delivery teams.


• Strong programme governance, planning and risk management skills.


• Experience managing budgets, forecasts and benefits.


• Excellent stakeholder management and communication skills.


• Knowledge of Agile, Waterfall and hybrid delivery methods.

Desirable

• Experience delivering large-scale business transformation.


• Financial services outsourcing or service-provider experience.


• Experience with operating model change, automation or platform modernisation.


• MSP, PRINCE2, PMP or similar qualifications.

Core Competencies

• Must act with integrity


• Must act with due skill, care and diligence


• Must be open and cooperative with the FCA and other regulators


• Must pay due regard to the interests of customers and treat them fairly


• Must observe proper standards of market conduct


• Must act to deliver good outcomes for retail customers