Programme Manager - Transformation

Programme
Manager – Transformation

2 -Year zFixed
Term Contract

Our client is a leading technology and
transformation organisation delivering complex digital, infrastructure, and
operational programmes across the transport and mobility sectors. With a strong
focus on innovation, operational excellence, and customer outcomes, they
partner with major public and private sector organisations to deliver critical
technology and service transformation initiatives.

They are currently seeking an experienced Programme
Manager to lead a major transformation programme involving a large -scale
Fare Revenue Collection system within the transport sector.

About the
Role

This is a senior leadership opportunity
responsible for establishing and leading a Programme Management function
overseeing mobilisation, transition, transformation, and service readiness
activities across a highly complex, multi -workstream programme.

The successful candidate will lead and mentor
a team of Project Managers, ensuring coordinated delivery across technical,
operational, commercial, and service streams while acting as the senior point
of engagement for programme governance, client stakeholders, suppliers, and
internal leadership teams.

This role requires a strategic and
delivery -focused Programme Manager with experience operating within large -scale
technology, infrastructure, or transport transformation programmes, ideally
within operationally critical or customer -facing environments.

Key
Responsibilities

Programme
Leadership & Delivery

• Lead and manage a team of Project Managers delivering multiple
  programme workstreams and service groups
  
• Provide strategic leadership across mobilisation, transition,
  transformation, and operational readiness activities
  
• Ensure all workstreams remain aligned to programme objectives,
  contractual milestones, governance frameworks, and client expectations
  
• Drive integrated programme planning and coordination across
  technical, operational, commercial, and service functions
  
• Establish programme controls, delivery frameworks, and governance
  processes to ensure successful execution
  

Governance
& Stakeholder Management

• Own and govern the Programme Baseline Entry Plan, ensuring
  alignment across all delivery streams and stakeholders
  
• Chair and support governance forums, steering committees, and
  executive programme reviews
  
• Act as the senior escalation point for programme risks, issues,
  dependencies, and decision -making
  
• Build and maintain strong relationships with clients, suppliers,
  third -party partners, and senior internal stakeholders
  
• Deliver clear, concise, and commercially focused reporting to
  senior leadership and executive teams
  

Risk,
Dependency & Change Management

• Oversee programme -wide RAID management, ensuring risks,
  assumptions, issues, and dependencies are effectively managed and
  mitigated
  
• Manage interdependencies across multiple concurrent workstreams and
  suppliers
  
• Lead programme change control activities, including impact
  assessments relating to scope, budget, timelines, and operational
  readiness
  
• Ensure programme delivery aligns with contractual obligations,
  governance standards, and operational requirements
  

Transition
& Service Readiness

• Lead service transition and operational readiness planning to
  support successful entry into live service delivery
  
• Ensure readiness activities are completed across resource
  mobilisation, tooling, service processes, operational acceptance, and
  knowledge transfer
  
• Coordinate closely with technical, operational, and service teams
  to ensure seamless programme delivery and transition outcomes
  
• Support long -term transformation planning and continuous
  improvement initiatives
  

Reporting
& Performance Management

• Provide regular programme reporting including milestone tracking,
  delivery performance, financial status, risks, and executive summaries
  
• Monitor programme performance against KPIs, timelines, budgets, and
  strategic objectives
  
• Mentor and support Project Managers, promoting consistency,
  governance, collaboration, and delivery best practice across the programme
  team
  

Requirements

• Bachelor’s degree in Project Management, Engineering, IT, Business,
  or a related discipline
  
• Minimum 12–15 years’ experience delivering complex IT,
  infrastructure, transport, or technology transformation programmes
  
• Proven experience operating as a Programme Manager within
  large -scale, multi -workstream delivery environments
  
• Strong leadership experience managing teams of Project Managers and
  cross -functional delivery teams
  
• Demonstrated experience delivering complex mobilisation,
  transition, transformation, or service integration programmes
  
• Strong understanding of programme governance, delivery frameworks,
  risk management, dependency management, and commercial delivery principles
  
• Experience managing senior stakeholders, suppliers, and executive
  governance forums
  
• Excellent communication, leadership, negotiation, and stakeholder
  engagement skills
  
• Experience working within structured delivery methodologies such as
  MSP, PRINCE2, PMP, Agile, or hybrid delivery frameworks
  

Desirable
Experience

• Experience working within transport, rail, mobility, or Intelligent
  Transportation Systems (ITS) environments
  
• Experience delivering programmes for public sector organisations or
  transport authorities
  
• Experience with fare collection, ticketing, payments, or
  customer -facing operational systems
  
• Experience within operationally critical or highly regulated
  environments
  
• Professional certifications such as:
  
• MSP
  
• PMP
  
• PRINCE2 Practitioner
  
• APM PMQ
  
• Agile / SAFe certifications
  
• Planning & Scheduling certifications