Project Administrator

The role is open to either part‑time or full‑time applicants.

• Salary: Up to £30,000 + Annual Bonus
• Hours: 30 to 37.5 per week Monday to Friday
• Location: Hatfield, Hertfordshire. Hybrid role -  Please note that this role requires daily office presence during peak periods but typically operates on a hybrid basis of three days in the office and two days from home.
• Benefits: 25 days AL + BH (pro-rated for part-time employees), Life Insurance, Pension Scheme, up to 9% employer contribution, Private Medical Benefit including dental and optical, EAP, salary sacrifice schemes, gym & retailer discounts.

FIM (Fulcrum Infrastructure Management) is a management services company, managing social infrastructure assets on behalf of our parent company; global infrastructure investment company, Meridiam.

This role is working on the University of Hertfordshire’s Student accommodation project, a 50 year PPP project which consists of the design, build, financing and operation of 3,000+ student residence rooms based on the College Lane Campus in Hatfield.

We’re looking for a highly organised Project Administrator to provide high quality operational and administrative support to the ULiving@Hertfordshire team.

Key Requirements

• Experience (2–5 years) in office administration or office management, including senior stakeholder support and accurate minute taking.
• Strong organisational skills, able to manage multiple priorities with accuracy, discretion and good judgement.
• Excellent written and verbal communication skills, with the ability to build effective working relationships.
• Proactive, adaptable self‑starter who can work independently in a fast‑paced environment.
• Collaborative, values‑driven team player with a strong service mindset and commitment to continuous improvement.

About the Role

As Project Administrator, you’ll be at the heart of the ULiving@Hertfordshire operation, providing high‑quality administrative support to the CEO and a busy, cross‑functional team. From managing inboxes, diaries and key documentation to coordinating Board and stakeholder meetings, you’ll play a vital role in keeping the asset running smoothly and professionally.

You’ll support a wide range of activity across facilities management, asset management, sales, marketing and student experience, working with room sales data, producing reports, tracking actions and helping turn insight into action. You’ll also help drive delivery of the site’s ESG commitments, coordinate student engagement initiatives, and ensure the office environment is well organised and welcoming. This is a varied, visible role for someone who enjoys managing various priorities, taking ownership and making a genuine impact through proactive, high quality support.

About You

This role is ideal for someone who is proactive, resilient and highly organised, with 2–5 years’ experience in an office management or administrative environment and proven minute‑taking experience supporting senior stakeholders.

Ideally, you will have experience working within the Higher Education sector, a PFI/PPP environment, or a service led operational setting such as facilities or asset management. You thrive in fast paced environments, confidently balancing multiple priorities with strong attention to detail and clear, professional communication. Collaborative and curious, you’re comfortable with ambiguity and consistently seek out smarter, time saving ways of working that enhance both team and personal performance. A natural self‑starter with a can‑do attitude, you take a solution‑focused approach and enjoy supporting others while contributing to continuous improvement.

Our Values:

• Supportive - We embrace partnership working.
• Ethical - We act with integrity.
• Innovative - We take ownership for understanding and improving FIM.
• Ambitious - We continually strive to deliver the best possible service.
• Passionate - We are proud of the part we play in FIM & the service we deliver.

Application Process:

• Application & CV Screening.
• First stage interview with Asset CEO
• Second stage interview with Head of HR/CEO and/or Asset CEO.

As part of this interview process, you will be required to complete a Profiling Assessment and may be required to complete a case study assessment as part of the interview process.