Project Administrator

Are you eager to make a positive impact on the lives of individuals accessing our services and contribute to supporting our team in Norfolk? If you're dedicated and compassionate, we welcome you to join our vibrant team at our Norwich service.

Change Grow Live is a leading substance misuse charity, guided by our core values ‘Be bold, be open, be compassionate’ which is at the heart of our team— we are a diverse and caring group of professionals, each playing an invaluable role in our commitment to supporting individuals in Norfolk.

We are currently searching for a flexible Administrator to become a valuable member of our administration team.

Our Norwich service thrives as a dynamic and collaborative team, featuring a dedicated staff, including a service manager, consultant psychiatrists, medical professionals, caring nurses, attentive healthcare assistants, empathetic recovery staff, dedicated volunteers, efficient administrators, and supportive peer mentors. Together, we come together with care to provide comprehensive support to individuals accessing our services.

Location: Norwich

Hours:  37.5 per week

Contract: Permanent

As an Administrator, you'll play a central role in our Norwich services, with responsibilities including:

• Being the first point of contact within the service.
• Providing organisational, administrative, and clerical services to the team.
• Handling correspondence and data entry efficiently.
• Minute-taking at meetings when required.
• Collating and reporting data/statistics as necessary.
• Maintaining administrative and record-keeping tasks within the project.

About You:

To excel in this role, you should possess:

• Knowledge of general office procedures.
• IT literacy, including proficiency in MS Office applications.
• Good interpersonal skills and flexibility to work within a team.
• Effective communication skills, both verbal and written.
• Excellent organisational and time management abilities.
• Willingness to engage in personal development and training.
• Ability to work across operational sites as required.
• Experience in minute-taking is advantageous.
• At times you may be required to work from any of our sites.

What We Offer

• Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health.
• We’re committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles.
• Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources.
• Start with 25 days of annual leave plus bank holidays(pro rata), increasing to the maximum 30 days over five years of service.
• Join a supportive, values-led team where you’ll feel encouraged and valued from your very first day.
• Where possible, we’re open to discussing working patterns that help you maintain a healthy work–life balance.
• Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.

Please reflect the attached Job Description and Person Specifications in your application.

If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you.