Project Coordinator

Project Coordinator
Location: Thetford, Norfolk
Job Type: Full-Time
Reports to: Managing Director


Hales Group are pleased to be recruiting for their long-established client, based in Thetford. As our client continues to grow and expand their operations, they are looking for a highly organised and detail-oriented Project Coordinator to join their small, dedicated team.
This is a unique opportunity for someone who wants to take ownership of their role, work closely with all departments, and grow professionally within a forward-thinking business.

Key Responsibilities:

• Organise and coordinate inspections, repairs, and upgrade works
• Turn approved quotes into jobs within the CRM system
• Track project progress
• Plan and schedule the calendars of Inspectors and Technicians to optimise efficiency
• Oversee project delivery from end to end, ensuring timelines, compliance, and quality standards are met
• Serve as a main point of contact for client communication
• Ensure all completion paperwork and documentation is accurate and submitted on time
• Manage invoicing of completed projects in line with company procedures
• Produce and present KPI reports and workload analytics for company directors
• Provide administrative and operational support to the sales team and key accounts

Required skills and aptitudes:

• Impeccable organisational skills — proven ability to manage multiple tasks and deadlines
• Strong IT skills, particularly in CRM systems and scheduling tools
• Exceptional attention to detail — accuracy is second nature to you
• Confident and professional communication skills — both written and verbal
• Experience in facilities management, or building compliance sectors would be advantageous

What our client offers:

• The chance to carve out a key position in a growing business
• Clear opportunities for career progression as the company continues to expand
• Pension scheme
• Bonus scheme based on performance and project delivery
• Friendly and collaborative working environment with real ownership of your role

Hybrid working considered.

Please apply for this role today, with your current, updated CV, or call Janine Broughton on for more information.