Project Delivery Manager

At Pimlico Plumbers, we're not just London's largest independent servicing and maintenance company, we're also leaders in driving sales through top-tier customer service. Since 1979, our growth has been fuelled by our commitment to excellence, both in the quality of our services and the effectiveness of our sales strategies. As part of the Neighbourly family, we now have even more resources and broader opportunities for career growth in the service industry.

We’re looking for a commercially driven Project Delivery Manager to take ownership of both project delivery and revenue growth in a fast-paced home services environment.

This role is ideal for someone who thrives on building relationships, driving sales, and spotting opportunities while ensuring projects are delivered to a high standard.

What You’ll Do

• Own the customer journey from enquiry to completion

• Drive revenue through upselling, cross-selling, and repeat business

• Convert enquiries into profitable projects

• Build long-term relationships that lead to referrals and retention

• Oversee project delivery; ensuring quality, timelines, and customer satisfaction

• Work closely with engineers, franchisees, and internal teams to maximise outcomes

What We’re Looking For

• Experience in construction, property services, or home improvement

• Strong sales and business development mindset

• Confident managing customers in a B2C environment

• Proven ability to identify opportunities and grow accounts

• Hands-on, proactive, and comfortable both on-site and in the office

Package details

• Competitive base salary plus quarterly on target bonus

• Branded company car

• 23 days holiday plus all UK Bank holidays

• Free use of company Gym

About us

Neighborly (yes without a u) was established over 40 years ago in the United States as a small family business. Since then, Neighborly has grown to be the world’s largest home service company, delivering premium service experiences across homes and businesses, primarily through franchising. In 2010 Neighbourly entered the UK market with the focus of acquiring and developing premium brands within the home service industry.

In the 14 years that Neighbourly has been in the UK, it has shown its keen intent for growth, with over 330 locations across 6 brands with over 4,000 frontline staff. Gaining a strong reputation for investment and franchisee development consistently growing year-on-year.

Our Brands

• Pimlico Plumbers London

• Drain Doctor

• Bright & Beautiful

• Countrywide Grounds Maintenance

• Dream Doors

• Greensleeves Lawn Care

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