Project Manager

The Role: Project Manager

My client has an exciting job opportunity for a Project Manager to join our clients well-established fantastic team, performing a key role within one of their UK-based teams, and will be based out of the modern offices in Southend-on-Sea, Essex. There will also be a once a week visit to the client’s offices in central London.

This role is responsible for managing projects through the company’s defined processes from initial project brief through to file release ensuring the critical path is followed to meet all client expectations. Full in-house training will be given in reference to working processes and specific client/brand guidelines.

Desired Skills, Qualities and Experience:

• Excellent organisational & time management skills.
• Strong communication skills, both written and verbal.
• Ability to prioritise your own workload against critical path deadlines.
• Creation and management of both client relationships and internal team relationships.
• Able to use Microsoft applications, in particular Excel.

Role Summary:

• Oversee all assigned projects from end to end.
• Keep key documentation up to date at all times including the management of financial tasks.
• Ensure that accurate and timely invoicing (monthly cycle) is processed through agreed client processes and that any cost issues and aged debt is monitored and escalated to resolution quickly.
• Understand and follow all agreed process steps at all stages whilst leading other stakeholders through the process.
• Ensure SLA’s are met and briefs are accurate and communicated clearly.
• Work closely with internal teams to build and maintain strong, collaborative relationships.
• Build and maintain a strong relationship with the client by working as a liaison between all stakeholders.
• Ensure all stakeholders are kept up to date with project risks and challenges through daily reporting.
• Attend all project related meetings where relevant.
• Create and manage micro critical paths according to client launch schedule.
• Ensure accurate workload activity projections which are updated and reported on every week. Be a consultant for the client on all aspects of artwork and pre-press and support internal teams with query resolution.
• Escalate any issues to the Business Unit Director and/or the Head of Operations.

Qualifications/Requirements:

• 2 years + relevant experience of artwork and reprographic services with a solid understanding of the technical aspects of artwork and print would be advantageous.
• 2 years + experience of project management - able to demonstrate management at a project level of external stakeholders.
• Excellent communication skills - speaking to a variety of key stakeholders at varying levels within the business.
• Excellent organisation skills - effectively manage multiple projects and their relevant stakeholders simultaneously.
• Enthusiasm and composure under pressure – a ‘can do’ attitude looking at challenging situations with a calm and optimistic approach and to outwardly champion the process to all areas of the business.
• Professional and presentable – to be comfortable in a client facing role in an onsite fast paced retail environment.
• Reliable team player – always willing to contribute and assist other colleagues in busy periods.
• Computer literate in Microsoft applications and the ability to adapt to use bespoke software solutions.

The Package

• Monday to Friday 9:00am – 5:30pm
• Hybrid working
• Competitive Salary
• 25 Days Holiday + Bank Holidays
• Birthday benefit - late start or early finish
• Private Health Care
• Subsidised gym membership
• Long Service Awards
• Star Employee Awards Quarterly
• Flu Vaccination
• Pension Plan + Salary Exchange Plan
• Team social events
• You will feel part of a great team