Job Description - Projects Coordinator

Projects Coordinator - Weston‑super‑Mare (Office-based) | £25,877 + bonus | Mon-Fri 9:00-17:00

Company Overview
Our client is a safety solutions company based in Weston‑super‑Mare. They're agile, innovative and professional, with a mission to lead the way in worker and pedestrian safety. The business focuses on finding the root causes of life‑threatening issues in the commercial world and using innovative solutions to create a zero‑harm culture.

What they offer

Starting salary £25,877 per year + bonus scheme

28 days holiday

Pension scheme

Free parking available (from January)

Branded clothing, team incentives, team lunches and parties

Full training, ongoing coaching/mentoring, and progression

Friendly team environment (and office dogs)

Role overview for the Projects Coordinator

We're recruiting a Projects Coordinator to join our client's busy Projects team. You'll work alongside the existing Project Coordinator, sharing day-to-day administration and customer/subcontractor coordination. The Technical Project Coordinator will be on hand to support with technical queries and fault reports, while you keep projects organised, on track, and customers updated.

Key responsibilities of the Projects Coordinator

Add new sales/jobs onto the live job portal and maintain accurate job records

Make initial contact with customers to gather required information and confirm next steps

Liaise with subcontractors/suppliers to book works, confirm availability and coordinate schedules

Provide excellent customer service by phone and email, chasing responses and keeping stakeholders updated

Log and triage initial fault reports and customer feedback

Support project budget tracking and generate reports for the team

Manage stock: ordering, packing and arranging deliveries to site/engineers

Process subcontractor invoices and maintain accurate admin records

Support subcontractor recruitment/coordination as required

Skills & experience
Must have:

Minimum 2 years' administrative experience

Confident, professional telephone manner and strong customer service skills

Ability to work with construction‑industry clients and multiple stakeholders

Strong IT skills and willingness to learn new software quickly

Excellent organisation, time management and ability to prioritise under pressure

Comfortable working in a dog‑friendly office

Desirable:

Previous project coordination experience (or similar)

Experience working with subcontractors, scheduling or logistics/stock control

Practical information & how to apply
This is an in‑person role in Weston‑super‑Mare. Applicants must be able to reliably commute or plan to relocate before starting, and have the right to work in the UK
Only candidates based in UK and eligible to work in UK are allowed
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