Property Administrator - Peckham

Group Administration Manager - Independent Estate Agency
Location: Peckham & London Bridge
Salary: Up to £35,000 DOE
Contract: Full-Time, Office-Based

The Opportunity
A respected and long-established independent estate agency in South London is seeking a highly organised, proactive Group Administration Manager. With offices in Peckham and London Bridge, the business operates across Sales, Lettings, and Property Management - and is known for delivering a high standard of service. This is a hands-on, varied support role, working closely with the Group MD and senior stakeholders across multiple departments.

The Role
You'll be instrumental in the smooth running of daily operations, helping the team deliver a professional, efficient, and client-focused service. This is an office-based position with broad responsibilities, from front-of-house duties to tenancy progression, CRM management, marketing support, and operational coordination.

Key Responsibilities

• Act as front-of-house across both offices - handling calls, emails, and client visits with professionalism

• Maintain and manage CRM systems (Alto essential, Rex desirable): update listings, log enquiries, book viewings, and maintain data accuracy

• Administer tenancy progression and associated documentation (agency agreements, AML compliance, advertising, etc.)

• Oversee office operations - supplies, keys, cleanliness, and presentation

• Support marketing initiatives - canvassing, portal listings, brochures, and mail-outs

• Liaise with clients, contractors, and leads - triaging and directing enquiries as needed

• Assist sales, lettings, and property management teams with general admin and occasional negotiation or viewing cover

Ideal Candidate Profile

• 3-4 years' experience in residential property, ideally in lettings/sales administration or tenancy progression

• Familiar with Alto (essential) and preferably Rex

• Excellent communication and organisational skills

• Able to handle a fast-paced, multi-tasking environment

• Confident, professional presentation and phone manner

• No driving licence required

Package & Benefits

• Salary up to £35,000 depending on experience

• Based 4 days in Peckham, 1 day in London Bridge

• Working hours: Mon-Thurs 8.45am-5.45pm, Fri 8.45am-5.00pm

• 20 days holiday + bank holidays (plus 1 extra day per year of service)

• Exposure to senior leadership with development opportunities

• Friendly, supportive, and close-knit office culture