Property Assistant

Property Assistant

Salary: £28,000-30,000 per annum

Working pattern: Monday to Friday 8-5pm (40 hours per week)

Are you a proactive, detail-oriented professional with a passion for property management? We’re looking for a Property Assistant to become a key player in our dynamic and supportive team. You’ll help manage a diverse portfolio of up to 300 residential properties, ensuring smooth operations and top-tier service for our tenants.

Key responsibilities:

• Supporting all aspects of managing the company’s residential and commercial property portfolio.
• Keeping property records accurate and up-to-date using our management software.
• Maintain records of maintenance requests and history for each property.
• Answering telephones, handle tenant queries and redirect calls as necessary.
• Communicate with residential and office tenants, agents and housing associations.
• Coordinate with third-party contractors to schedule inspections.
• Management of the maintenance email inbox and maintain continuous communication with the property team.
• Handle general administrative tasks, including key distribution to agents, tenants, and contractors.
• Scan, index, and organise documentation to support daily property team operations.
• Report directly to the Assistant Property Manager and other relevant senior team members.
• Obtain quotations and pricing for appliances, materials, furnishings and related items.
• Conduct meter readings and handle utility change notifications for move-ins and move-outs.
• Attend property visits and inspections as required.
• Perform various ad hoc tasks that arise within the property department.

What You’ll Bring:

• Strong organisational and communication skills.
• A proactive attitude and ability to multitask in a fast-paced environment.
• Experience in property management or a similar administrative role is a plus.

Benefits:

• Competitive annual salary £28-30k
• 29 Days Holidays (Inclusive of Bank Holidays and a day off for your Birthday)
• Pension (salary sacrifice) - up to 5% Company Contribution
• Life Assurance - up to 3x Salary
• Staff Discount
• Employee Assistance Programme
• Long Service Awards
• Cycle to work scheme
• Wider Wallet - Offers high street and online store discounts.