Property Assistant

Working pattern: Monday to Friday 8-5pm (40 hour contract)
Are you a proactive, detail-oriented professional with a passion for property management? We’re looking for a Property Assistant to become a key player in our dynamic and supportive team. You’ll help manage a diverse portfolio of up to 300 residential properties, ensuring smooth operations and top-tier service for our tenants.
Benefits:
· Perkbox – 24/7 discounts, wellbeing support, online GP access & more
· Company Pension Scheme
· Group Life Assurance (up to 3x salary, subject to service)
· Staff Discount on all products
· Cycle to Work Scheme
· Employee Assistance Programme
· Long Service Awards
· 23 days annual leave + bank holidays + your birthday off
Key responsibilities:
· Supporting all aspects of managing the company’s residential and commercial property portfolio.
· Keeping property records accurate and up-to-date using our management software.
· Maintain records of maintenance requests and history for each property.
· Answering telephones, handle tenant queries and redirect calls as necessary.
· Communicate with residential and office tenants, agents and housing associations.
· Coordinate with third-party contractors to schedule inspections.
· Management of the maintenance email inbox and maintain continuous communication with the property team.
· Handle general administrative tasks, including key distribution to agents, tenants, and contractors.
· Scan, index, and organise documentation to support daily property team operations.
· Report directly to the Assistant Property Manager and other relevant senior team members.
· Obtain quotations and pricing for appliances, materials, furnishings and related items.
· Conduct meter readings and handle utility change notifications for move-ins and move-outs.
· Attend property visits and inspections as required.
· Perform various ad hoc tasks that arise within the property department.
What You’ll Bring:
· Strong organisational and communication skills.
· A proactive attitude and ability to multitask in a fast-paced environment.
· Experience in property management or a similar administrative role is a plus
Only candidates based in UK and eligible to work in UK are allowed