Property Compliance and Policy Manager

Juice Recruitment is delighted to be partnering with a property lettings company for the appointment of an experienced Compliance and Policy Lead to join their growing team.

This senior role will see you managing and delivering full lettings compliance across the company’s property portfolio, while developing and implementing business-wide policies and processes. You’ll provide expert guidance on all compliance matters, ensure legislation is met, and deliver a professional, flexible, and responsive service to landlords, tenants, and colleagues.

This is a pivotal position within the leadership team, offering variety, autonomy, and the opportunity to shape and influence compliance strategy across the business.

DAY TO DAY:

• Lead the strategy and development of compliance across the business, ensuring all properties meet lettings legislation and industry best practice.
• Provide expert advice on HMOs, Anti-Money Laundering, Gas Safety, EICRs, EPCs, Legionnaires’ Disease, Fire Safety regulations, and landlord/tenant law.
• Develop, implement, and regularly update company policies and processes, ensuring staff have access to current documents at all times.
• Arrange and deliver staff training on compliance, legislation changes, and industry updates.
• Monitor and report on business compliance to the Managing Director.
• Undertake the responsibilities of Data Protection Officer, ensuring GDPR compliance, handling Subject Access Requests, and managing any data breaches.
• Keep up to date with new legislation and sector trends through courses, webinars, and conferences, adapting processes as required.
• The Renters Rights Bill is upcoming, this will be a key piece of work you’ll do alongside compliance to ensure smooth business adaptation.
• Deputise for the Business Support Manager and HR & Operations Manager when needed and contribute to management meetings.
• Coach and support the Compliance Specialist, managing their workload and development.

WE WOULD LOVE TO SEE:

• At least 2 years’ experience in residential lettings legislation and compliance.
• Minimum 3 years’ experience in a senior residential letting’s role, plus 2 years’ property management experience.
• Proven leadership skills and the ability to train, mentor, and influence others.
• Excellent knowledge of lettings compliance, legislation, and GDPR.
• Highly organised with superb time management and administration abilities.
• Strong written and verbal communication skills and the ability to build relationships at all levels.
• Proactive, adaptable, and resilient, with a genuine interest in property and people.
• Full UK driving licence and access to your own vehicle.

DESIRABLE:

• Experience managing HMOs and additional or selective licensed properties.
• Previous work in a Data Controller, Policy, or Information Governance role.
• ARLA Level 3 qualification.

AND FOR YOU:

• Senior leadership role with real influence over company-wide compliance and policy strategy.
• Opportunity to attend industry courses, conferences, and webinars to stay ahead of legislation changes.
• Competitive salary and benefits package within a collaborative, forward-thinking business.