Property Maintenance Administrator

Property Maintenance Administrator

Location: Taunton, Somerset Salary: Competitive, discussed at application stage Hours: Full Time, Monday to Friday, 9:00am - 5:30pm

Looking for a role where no two days are the same?

If you're highly organised, enjoy working in a fast-paced environment and take pride in delivering excellent customer service, this could be the perfect opportunity for you.

We're recruiting on behalf of a well-established and highly respected firm with an outstanding reputation across the South West. Joining their busy Residential Lettings Maintenance team, you'll play a key role in helping to keep properties running smoothly while ensuring landlords and tenants receive a first-class service.

In return, you'll benefit from a generous holiday allowance including Bank Holidays and gifted days at Christmas, professional fees paid by the firm, a pension scheme, and regular social events throughout the year.

About the Role

As a Maintenance Administrator, you'll be at the heart of the maintenance process, coordinating repairs and supporting the smooth management of residential properties across Somerset, Devon and Dorset.

Working closely with landlords, tenants, contractors and colleagues, you'll ensure maintenance issues are handled efficiently from initial report through to completion.

Key Responsibilities

Providing a professional, friendly and responsive service to clients
Liaising with landlords, tenants, contractors, insurers and internal teams
Logging maintenance requests and updating records accurately
Obtaining competitive quotations for repair and maintenance works
Raising work orders and monitoring progress through to completion
Managing communication via phone, email and occasional face-to-face interactions
Processing and approving invoices
Ensuring all administration is completed accurately and efficiently

About You

We're looking for someone who is proactive, organised and enjoys building positive relationships with people.

You'll ideally have:

Previous administrative experience
A genuine interest in the property sector
Excellent customer service and client care skills
Strong communication skills and confidence dealing with a variety of stakeholders
High levels of accuracy and attention to detail
Good IT skills, including Microsoft Office applications
The ability to prioritise workloads and work effectively in a busy environment

Interested?

If you'd like to find out more or apply for this opportunity, please submit your CV online or email (url removed).

Prefer an informal chat before applying? Call Vicky Williams on (phone number removed).

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