Property Management Manager

• Annual Salary: £32,500 - £43,000 plus commission
• Location: Dulwich, London
• Job Type: Full-time

Embark on an exciting journey with a leading estate agency in Dulwich as a Property Management Manager. This role offers the thrill of diverse challenges daily, while you lead a team dedicated to providing exceptional service to landlords and tenants. We are seeking a proactive, upbeat, and ambitious leader to drive excellence in service delivery.

• Manage a team of property managers overseeing our portfolio across Dulwich and Streatham.
• Lead daily meetings with the Property Management team to ensure alignment and focus on key objectives.
• Coach the team to achieve key performance indicators and enhance service delivery.
• Monitor and assess individual team member performance, including conducting one-to-one meetings.
• Ensure compliance with all regulatory bodies to maintain a risk-averse business environment.
• Conduct property inspections, negotiate tenancy extensions/renewals, and coordinate with contractors for maintenance issues.
• Handle deposit returns, resolve rental arrears, process eviction requests, and ensure all properties meet regulatory health and safety standards.
• Build and maintain strong relationships with landlords and tenants, manage complaints, and complete all check-in and check-out procedures, including full inventory reports.

• Full UK Driving Licence for a manual vehicle.
• Minimum of 3 years’ experience as a Property Manager within residential lettings.
• Strong leadership skills with the ability to create and encourage a positive team spirit.
• Excellent communication skills and the ability to maintain strong relationships with all clients.
• In-depth knowledge of current residential lettings legislation and outstanding customer service skills.
• Proficiency in basic IT skills.

• Basic salary range of £32,500 to £43,000 per year, dependent on experience.
• Up to £7,200 in capped commission plus a further £3,725 uncapped commission target.
• Minimum on-target earnings of £43,425+ per year.
• Company Car or a monthly Car Allowance.
• Fixed working hours with one Saturday every four weeks (day back in lieu).
• 30 days annual leave per year, including bank holidays.
• Company smartphone, industry-leading training, and the opportunity to earn a nationally recognised qualification (inc. ARLA).
• Access to Employee Assistance Programme, eye care, up to £500 for successful employee referrals, and more.

To apply for the Property Management Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role. Ensure you meet all legal requirements to work in the UK, as outlined in the job description. You may be required to interview via video call as part of the application process.

This role is an excellent opportunity for an experienced Property Manager looking to advance their career in a dynamic and supportive environment.