Property Management Manager

Location: Norwich, UK

Our client prides themselves on delivering exceptional customer service and fostering a positive and supportive work environment. As a dynamic and forward-thinking estate agency, they are dedicated to providing outstanding service to our clients while offering exciting career opportunities for all team members.

Position Overview

Currently seeking a motivated and experienced Property Management Manager to join the team in Norwich. In this role, you will take on a hands-on managerial position within the Lettings team, overseeing and growing the portfolio.

Key Responsibilities:

• Lead the lettings team 
• Monitor, assess, and coach individual team member performance
• Ensure compliance with the highest regulatory standards
• Conduct property inspections
• Manage tenancy extensions and renewals
• Coordinate maintenance and repair issues with contractors
• Handle deposit returns and rental arrears
• Process eviction requests
• Build and maintain strong relationships with landlords and tenants
• Manage complaints effectively
• Complete all check-in and check-out procedures, including full inventory reports

Required Skills and Qualifications:

• Full UK Driving Licence
• Minimum of 2 years experience as a Property Manager in residential lettings
• Ability to create a positive team spirit
• Strong knowledge of current residential lettings legislation
• Outstanding customer service skills
• Basic IT proficiency

Benefits:

• Competitive salary
• Regular bonuses and incentives
• Training and support
• Opportunities for career progression
• Positive and friendly work environment
• £££'s for successful employee referrals

Full time / on-site 

If you are passionate about property management and possess the necessary skills and experience, we invite you to apply and take the next step in your career.