Property Management Team Lead - Lee

Job Title: Property Management Team Leader
Salary: £40,000 basic salary + additional commission opportunities
Location: Lee, South East London (SE12)
Hours: Monday-Friday 9:00am-6:00pm

About My Client:

My client is one of the UK's most recognised and fastest-growing property businesses, recently named as one of The Sunday Times Best Places to Work 2026 and recognised at the Estate Agency Awards 2025.

They are now looking to appoint an experienced Property Management Team Leader to oversee their established Property Management operation in Lee, managing a team responsible for approximately 700 fully managed properties.

This is an excellent opportunity for an experienced Property Manager looking to step into a leadership position within a business that genuinely invests in people, systems and career progression.

The role offers exposure to wider business functions including Lettings, Estate Agency and Operations, making it an ideal move for someone with long-term leadership ambitions.

The Role

This is a hands-on leadership position responsible for managing a team of four Property Managers whilst ensuring exceptional service standards across compliance, maintenance, customer service and portfolio performance.

You'll work closely with senior leadership to drive operational excellence, improve processes and develop a high-performing team.

Key responsibilities include:

Leading, coaching and developing a team of 4 Property Managers
Conducting regular 1-to-1s and performance reviews
Creating development plans and progression pathways
Managing team performance and maintaining accountability
Overseeing maintenance coordination and contractor management
Ensuring property compliance standards are met
Reviewing inspections, inventories and check-out reports
Managing deposit negotiations and end-of-tenancy processes
Monitoring KPIs, service levels and portfolio performance
Implementing process improvements and operational efficiencies
Leading daily team meetings and reporting to senior management
Acting as the escalation point for complaints and complex issues
Building strong relationships with landlords, tenants and stakeholders
Supporting wider Property Management initiatives across the businessWhat You'll Need

Previous Residential Property Management experience
Experience managing, mentoring or leading a team
Strong understanding of lettings legislation and compliance
Proven ability to manage KPIs and service standards
Excellent communication and stakeholder management skills
Strong organisational and problem-solving ability
Commercial awareness and a proactive mindset
Passion for developing people and improving performance
Ability to thrive in a fast-paced and customer-focused environmentWhat's on Offer

£40,000 basic salary
Additional uncapped earning opportunities through referrals, reviews and service upselling
28 days holiday entitlement
Bank holidays can be booked off if desired
Dedicated support teams including pre-tenancy administration and credit control
Ongoing leadership training and professional development
Genuine career progression opportunities within Property Management and wider business functions
Award-winning company culture
Opportunity to join one of the UK's fastest-growing property businessesTo discuss call (phone number removed) OR email
Only candidates based in UK and eligible to work in UK are allowed